Smartrr Subscriptions

I first heard of Smartrr last year during several informative webinars and was intrigued by their subscriber account portal and seamless back-end management of the tool. I decided to investigate them since our online customers were having several problems using our subscription platform and we had multiple technical glitches.

I’ll admit, I was hesitant because Smartrr was new. However, after moving our store from WordPress to Shopify, I was trying to build the best tech stack possible with apps we could rely on long term. I gained more appreciation for Smartrr after learning that they went through a rigorous process in order to be selected as a verified Shopify application. This gave me more confidence that their technology would work seamlessly with our Shopify store.

Their entire team was phenomenal in terms of communication. They detailed the differences between their platform versus the one I was using. They weren’t pushy to try and sell their tool. Rather, they truly wanted to help me learn how their platform would address the concerns and issues I was having with the other subscription platform. In addition, with the number of features that came standard with Smartrr, and at a very cost-efficient price point, I just knew we had to give them a try.

Since switching to the Smartrr app, we’ve been able to provide an optimal experience for our online customers. We’ve also eliminated the technical issues we were previously having due to the other subscription platform. The Smartrr team is also constantly looking for feedback so that they may continue to develop and provide even better service for us.

Honestly, I don’t feel like Smartrr is just a subscription app – they’re our partners, and they’re striving for success along with us. If you’re thinking of adding subscription to your store, or you’re looking to switch – don’t hesitate to reach out to Smartrr.

Amazing app that streamlined our subscription service for our loyal customers. Beyond that, the customer service is miles ahead of the competition. Would highly recommend for any entrepreneur

We launched our subscription program with Smartrr and it quickly became 75% of our returning customer sales. They have a small but mighty team that continues launch new functionalities. The level of service and support from the Smartrr team was incredible and better than any other App partner we've worked with.

We've been using Smartrr for over a year now to run our coffee subscriptions. Fantastic app and superb customer support. The Smartrr portal is very easy to use and highly customizable. We particularly love the customer account page as this allows customers to easily manage their subscriptions.

The Smartrr team has been outstanding to work with and helped us create a more thoughtful experience for our customers!