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The app itself is awesome, but more importantly, the team behind it is incredible! We needed help with some advanced troubleshooting, and the team went above and beyond to collaborate with our own Developers. Quick to respond, communicate and problem solve — highly recommended on all accounts!
Thank you so much for such a warm review!
Alright - been a few months that we've been using it.
It is still the ONLY APP that will allow you to make multiple automatic discount scenarios that can be used in conjunction with each other.
We've had some teething problems, mainly because we are using a massive amount of automatic discount scenario's, but Vadim and his team are always looking into how to make it more effective.
Slight issues with applying discounts when using certain dated browsers, and it's wiser to create the discount scenario's per product as opposed of per Collection. Trust me, make them per product, it will work a lot more smoothly.
But setting it up is super easy and self explanatory, never had to wait more than 12 hours for a response from Vad and his team.
UPDATE:
Dera Al!
I am so happy we have such a client as you! We are always ready to help.
Thank you for the updated review. :)
Vadim
Dear Al,
I am sorry we couldn't find the way all the parties are happy. I wish you all the best and if you will want to come back - we are happy to try again + we'll give you, as promised, our app for free.
regards,
Vadim
I had a problem and they helped me right away :) The app works fine, although I wish it had more customization options in the front end. Essential app for products that are bought well by quantity.
Works smooth, cheap and reliable one! Really like the automatic upsell function and easy dashboard.
Price break per product works fine, no exceptions so far...
Would recommend for non-English stores as well - fully multilingual support.
This app is amazing. It has more features and perform better than more expensive ones. The support is wonderful and very quick. They customised the app for us extremely quickly and we are very happy with it. Cannot recommend this enough!
Hey Rehan! We were delighted to get your review, thanks so much 😁
Hope your quantity breaks campaign goes really well!
This app works perfectly even with an unconventional theme. However, I faced an issue and support was simply fantastic. They even updated their app and created a new release to solve my issues. And most of all, this app works with Paypal and «Buy Now» button. Give them a try, they deserve it.
The app works great and can directed to specific items (as opposed to only global discounts) which is exactly what we needed for our site. Their support team quickly resolved the initial setup problem we had as well.
Thank you so much for this review! Much appreciated! :)
The basic version does exactly what I need it to do and when something went wrong, the support guys got back to me and resolved my issue.
Hey Nifty! So glad you're enjoying the tool - if you need anything else please don't hesitate to get in touch 🤗
Using it for Discounted purposes. Have had some issues regarding what I want in the app, but the support was there right away and helped me out! They are actively updating the app and providing the best of it. Support is 100% legit, active and helpful all the time. Great features with customization within the Theme, easy and understandable. Cheap as well. Best one out there.
I'm blown away by the customer service here. Before committing to Smart App, we tried dozens of other volume discount apps. This app won because of its price, compatibility with our Ajax cart, and the way it displayed the discounts. On our launch day, we discovered that for some reason, the discount wasn't applying in checkout! I reached out to the support team using their chat feature, and an amazing person named Vadim solved our problem within minutes - it turns out the old apps we had tried left old code in our store that was interfering with this app. I cannot emphasize how valuable this was for us - the speed with which Vadim resolved our issue has me feeling so confident in the expertise and helpfulness of Smarty - we will be sticking with this app for good because of this encounter, and recommending them to everyone who is curious!
Thank you so much for such a warm review! :)