Smile: Rewards & Loyalty

Smile: Rewards & Loyalty


Points & referrals. Attract & retain your most loyal customers

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    85% of ratings are 5 stars
  • 4 of 5 stars
    10% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

71 - 80 of 402 reviews


This is a great loyalty scheme. Set-up is very simple and well thought out and you can be live with a very nice looking program within 30 mins. It's also a good value app. Great support from the team too.

Nina's Flying Needle

Super easy to set up and syncs really well! Do wish we could add more of our own REWARD points in the free version. Happy so far!

P.S. Beads

I use this app for my customers to obtain points for loyalty and also for the referral incentive. It has been awesome. The only thing I dislike is that a lot of customers have internet explorer and when using that browser, they are unable to sign up by opening the rewards icon on our home page.


We used to set up our loyalty and rewards program. The app has a great logic and nice features, especially the implementation. Nice automation and personalization. What I really miss and a huge loss is the expressions that are hard coded and can't be translated - hopefully gonna be solved soon.
Also, quick and cool support, I was in contact with Maggie and Roel. High five for those guys.


Simple to set-up and get going with minimal effort. Program set-up is quite flexible and you can pick and play with different options depending on what you want in your program (Only Referral, Rewards or combination) even in the Free version.

An important improvement would be to able to send people a link to the rewards launcher/program page. Right now (as much as I can tell), the only way to tell people about the program is to tell them to go to the home page and click on the launcher instead of being able to send them a link which would be a lot more useful.

Hotter Sales by DKHodder

I am using this app to manage my rewards program. Set up is easy and the reward management is great. I am very happy with this app and highly recommend it.

And Above All...YOGA

I just added this app today (8 October 2018) so I do not have much experience with the app. That being said, I find it much easier than some I've tried. The instructions are simple and easy to follow. The navigation is easy to follow. In short, the app is intuitive. One issue I have was that I wanted to give my existing customers credit for joining the rewards program and found that I had to do this one by one. It would be nice if there were some kind of bulk editor that could do this in a single step. As I gain more experience with the app, I will return to either upgrade to 5 stars or downgrade to 3 stars. I won't know until I have working experience with it. For now, I can't see why 5 stars would be the next move.

Go Fetch! pet food

There really needs to be a paid version somewhere between the free plan and the $50 plan.

We are otherwise quite pleased with Smile. It is a very intuitive rewards program that is simple for both the store owner and customer to use. The free plan has many limitations but is sufficient for our needs currently. Don't know when we will grow large enough to justify the expense of moving to the paid plan. We would gladly pay $25 per month for a paid version with a lower number of members than the $50 plan. Easily a 5-star app if this were the case.

Braeheid Gardens Ltd.

I would enjoy this app more if there was a few additions.

Balances should print on the receipt.

Before a new transaction there should be a prompt to add the customer to the sale on shopify POS to prevent staff from forgetting.


We are still reviewing how this app delivers value for our business. I will upgrade to five stars after we gain some traction. So far we are happy and the team set us up over a video conference call.