Smile: Loyalty Rewards Program

Smile has made it easy for my business to reach out to customers about loyalty points they've gained with us without even knowing! It integrates with our POS as well, making using points in-person easy.

Due to the nature of my business, Smiles tiered price structure meant sometimes I'd pay for orders that weren't points-eligible, but upon reaching out to their customer service, Cole was able help me and my somewhat unique situation so I could retain my customer base as is. And in less than 10 minutes!

Definitely would recommend for ease of use and customer service!

As a small business, staying on budget is important—and Smile made it easy. Their team helped me upgrade my loyalty program with a plan that fit my needs and budget perfectly. They were incredibly responsive, answering all my questions and making the whole process smooth and stress-free. I highly recommend Smile for anyone looking to build a strong, customer-friendly loyalty program!

Great app and features even with only using the free plan. I reached out for support with something and Shelby was very fast with responding and gave me great tips with detailed instructions on how to help me and it worked! I am satisfied and would recommend especially for small businesses who can’t afford an expensive plan but want to offer rewards to their customers.

Super easy to set up and customize! Smile has helped us significantly boost customer engagement and repeat purchases. The integration with Shopify is seamless, and the support team is always quick and helpful. Highly recommend for any store looking to build customer loyalty!

We've been using Smile for 5 years and it has been a very valuable tool in our customer growth and retention strategy. They have always been reliable when issues come up and we've seen their app grow and adjust to the technological changes over time. Highly recommend.

Great app with excellent support!

We’ve been using Smile.io for our store’s loyalty program and have had a great experience so far. The app is easy to use, integrates well with Shopify, and offers exactly what we need to keep customers engaged and coming back.

A special thanks to Lisa from the support team — she was incredibly helpful and quick to respond when we had questions about point eligibility for guest customers. She provided clear guidance and even offered to connect us with the Merchant Success team for further optimization tips.

Highly recommend Smile.io if you’re looking to build a solid rewards program with top-notch support!

We've been working with Smile.io since 2020, and the experience has always been seamless. Ezra and Andrea have been especially helpful, responsive, kind, and genuinely supportive. It's great to work with a team that truly cares. Highly recommend Smile.io and their incredible support team!

I’ve been using Smile.io for a while now and it’s been an excellent experience. The platform is user-friendly, well-integrated with Shopify, and offers a variety of customization options to create a rewarding loyalty program. What really stands out is the exceptional support from the team—responsive, helpful, and genuinely invested in our success. Highly recommended for any growing store looking to build strong customer relationships.

I've been using Smile for 9 years. Support is very helpful and easy to contact when needed. Thanks, Erin!

We’d like to give a big thank you to Jade for the outstanding support! He was incredibly kind and quick to find a solution to our issue. The app itself is extremely useful, and we’re excited about fully integrating it into our workflow. At one point, the pricing almost made us reconsider using it—but thanks to Jade’s help, we found a solution that works perfectly for us. Truly appreciate the support!