Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.602)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
28. november 2024

Easy to set up and use.

The main drawback is that the sign-up for rewards requires a separate process from the standard account sign-up on Shopify. It would be much better if the regular account sign-up page included a checkbox for rewards, allowing for a single, unified sign-up process.

Goldmania New York
USA
Cirka et år bruger appen
Smile.io svarede 1. december 2024

Thank you for your review. Our support team have reached out to see if there is anything else we can assist you with :)

10. oktober 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Dolby Drums
USA
3 måneder bruger appen
Smile.io svarede 12. oktober 2024

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

26. august 2024

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

Wrapcity Nails
USA
Mere end 3 år bruger appen
Smile.io svarede 28. august 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

12. november 2024

Excellent quick reply - thank you!

Taylor Danielle Boutique Inc.
Canada
Cirka 3 år bruger appen
Smile.io svarede 14. november 2024

Thanks for taking the time to rate us 5 stars!

Smile Team✨

29. august 2024

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

EnGenius Store
USA
8 måneder bruger appen
Smile.io svarede 30. august 2024

Thank you so much for providing us with your feedback and for this 5-star review! We really appreciate it. 💖

Shelby - Smile Team ✨

22. november 2024

Jade from Smile team was super helpful! Our problem was solved really fast - we like using the app as well.

After5
Holland (Nederlandene)
Cirka 2 måneder bruger appen
Smile.io svarede 23. november 2024

We are so glad Jade was able to assist you quickly, hope you enjoy the app :)

6. september 2024

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise

TAI JEWELRY
USA
Mere end 7 år bruger appen
Smile.io svarede 8. september 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

15. november 2024

Shelby was incredibly helpful and prompt, immediately knowing the answer! Smile is fortunate to have such an outstanding team member on their staff.

Vip Barber Supply
USA
Cirka 2 år bruger appen
Smile.io svarede 16. november 2024

We smiled reading this review! Thank you so much :)))

6. september 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

SimpleXpressions-Personalized!
USA
Mere end et år bruger appen
Smile.io svarede 9. september 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖

Shelby - Smile Team ✨

12. november 2024

Andrea was quick to help and answer my questions regarding my account, and I appreciate her!

The Southern Loft
USA
Cirka 2 år bruger appen
Smile.io svarede 14. november 2024

We are so glad Andrea was able to assist you! Thanks for your lovely review!