Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.384)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
14. august 2024

Very attentive and fast to our request.

niconeco zakkaya
USA
Mere end 6 år bruger appen
Smile.io svarede 18. august 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

5. august 2024

Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.

by valenti® ORGANICS
USA
6 dage bruger appen
Smile.io svarede 28. august 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

31. juli 2024

Very good customer service :)

Estado Natural
Mexico
Næsten 6 år bruger appen
Smile.io svarede 2. august 2024

We smiled reading this review! Thank you so much :)

12. september 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Argital Australia
Australien
3 dage bruger appen
Smile.io svarede 13. september 2024

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :)

- Hannah

11. september 2024

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

LCB REWARDS
USA
19 dage bruger appen
Smile.io svarede 13. september 2024

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

17. juli 2024

Hannah's explanation is straight forward and clear. Thank you.

AlbertWines2u
Malaysia
5 måneder bruger appen
Smile.io svarede 19. juli 2024

Thank you for your lovely review - I'm so glad I was able to help! -Hannah :

29. august 2024

Great app! We have the free version and we are so impressed with everything offered for free! So much customization and the app works flawlessly… I needed customer support and got an email back within minutes and a follow up email when I didn’t respond. Nothing is better than good customer service!

Long Live Sasha
USA
En dag bruger appen
Smile.io svarede 30. august 2024

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you're enjoying Smile.io 💖

Shelby - Smile Team ✨

9. august 2024

Love the support! Fast, helpful, easy to understand and follow. Exactly as support should be.

Baraka Impact
Canada
24 dage bruger appen
Smile.io svarede 10. august 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

4. september 2024

Great App and great support, thank you

Tripod Coffee
Australien
Mere end et år bruger appen
Smile.io svarede 6. september 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

2. oktober 2024

Easy to use app with everything you need for rewards. I had a couple of questions and Lynn helped me out right away. She was very friendly and had an answer to all of my questions. Amazing customer service is necessary for me when choosing an app. Highly recommended!

Reaper
USA
En dag bruger appen
Smile.io svarede 4. oktober 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨