Smile: Loyalty & Rewards
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I'm just getting started with Smile , trying to get a good foundation. Lisa answered my question very quickly and directly. When I asked a follow up that wasn't her area of expertise she quickly referred me to the team that should be able to help.
Thank you for leaving us a review! Lisa is a rockstar, so glad she was able to connect you with a solution! 😀
Cheers,
Joshua - Smile Team 🧙♂️
Experience has been great so far. Support has been very helpful. Lisa especially has been a great help.
Set up is really easy.
We're super glad to know you've had such a great experience using Smile! Thank you for taking the time to leave a review 💛
This app is wonderful. Easy to install, super easy to acces and understand for the client. And the people from the app are super responsive and helpful when you have questions.
Thank you for your wonderfully kind feedback about our app and the team 💛
Great product, have been using since the launch of our store and haven't had any issues with the program. Works as expected and customer service is great!
Thank you so much for leaving us this amazing review 💖 We're happy to hear that you're enjoying the app!
Today I had the pleasure of having Lisa provide support regarding Smile's integration with Klaviyo. Klaviyo has updated their API situation, and I wasn't sure what needed to be done with Smile. Not only was Lisa's support timely and helpful, she actually did make me smile with her lovely personality. Great way to end the week!
Thanks so much for taking the time to leave a review, so happy that you are having a great experience :) Thanks for the kind words - Jade <3
I had some questions and Lisa from the chat bubble was able to walk me through it and give me many options of how to do what I was trying to do. Thanks Lisa!
Hi again 👋 It was a pleasure chatting with you today! I am so glad that you are loving Smile and we were able to help you out 😁 Thanks for taking the time to leave a review! -Nicole
So far it has been really easy to use and setup. We were paying for a really expensive program but found this has all of the same features for a fraction of the price.
Thanks for letting us know you like what you see! Pricing is important to us, we want businesses to get the most value out of the program as they can 😁
suitable loyalty application. cheaper. however I can't find "contact us". You should have a contact section via email or chat
Thank you for taking the time to leave a review, we really appreciate it : ) You can reach us at help@smile.io or go to our footer links and click the contact us link or you can jump into our live chat :D
Excellent app! very customer-friendly. I must say as good as the app is, the customer service is actually even better!
Thank you so much for leaving us a review! I'm so glad to hear we were able to help you!
Smile has been a relatively user-friendly and straight-forward app. More importantly, responsive customer service as that makes all the difference.
Thank you so much for your kind words! We're so happy to hear that our team was able to help out 💖