Smile: Loyalty Rewards Program
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I downloaded the app because the pricing structure looked clearer and fairer than most of the other loyalty apps that I looked at, so kudos for that. Unfortunately, the free version looked really nasty in terms of the pop up design and colours. I had intended to go for the £49 a month version, but the look of the free version put me off risking it. If there had been a 7 day free trial of the paid version, then I would have persevered. Hope this feedback is helpful. EDIT - I persevered with the free version and found it easy to use. The free version is obviously a bargain. I will consider the paid version after a few months of using the free version. 1 star knocked off only because the paid version lacks a free trial.
Thanks so much for taking the time to write this honest review (and also for the edits after persevering with our Free Plan!) 😊 We really appreciate the feedback about a trial for our upgraded features / paid plans, and I've passed this along to our Product team to consider for the future.
Thanks again for the review and for giving Smile another try!
Looks like a great app, easy installation and clean look. Excited for this!
I am still getting used to the app but my customers are loving the ease of use. I hope to enhance my utilization of the app very soon.
Thanks for leaving us a review! We are stoked to hear you customer feedback, ease of use is our main priority! 💪
Cheers,
Joshua - Smile Team 🧙♂️
Fast and pleasant assistance. From a technical point of view, it's too bad that it's not yet possible to apply a minimum order value to use loyalty discounts on shopify POS orders.
Thanks for taking the time to leave your feedback. We are so glad that you have enjoyed our service, and have reached out to your personally with a nontechnical solution for how to add minimum order values on your POS system.
Great app, fast and helpful support staff, especially Petrit. The Rewards program helped us connect better and have a beneficial relationship with our customers. Thank you all very much!
Hey thank you for the kind words, We think Petrit is awesome too. 😃 Best of luck with your program, we are always here if you need us!🥳
great app, boring button styles
Great app, launching your loyalty program its very quick, easy, and functional, but just works in English no other language so far.
Thanks for your review! We'll send an email your way with more information about translating texts in app! 🙂
Was easy to set up and works well
Best rewards App here. Roel Villahermosa from the Tec-Support and Shaun are doing an awesome job. Thanks guys for all the help :)
-1 Star because I really don't get why there is still no multi-language feature (even shopify built this now for a year) and no options to change text, behaviour or anything of nudges, no statistic for guest referral nudges etc. We could do better and more if we had more options here.
So far I am happy with the set-up stage. I am concerned though that Sweeth Tooth does not offer a basic program based on the number of orders per month. We'll see. So far so nice.