Smile: Loyalty Rewards Program

Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

We got our answer quickly and it was very helpful getting answers about how a customer enters their birthday to receive rewards!
Thanks!

Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.

great app to turn customers into repeat customers

Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club".

When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!