Smile: Loyalty & Rewards
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I really like this app! Also the customer service Rep (Christian) is extremely helpful. He even gave me some tips on how to design my emails with a program so that I can create brand awareness for my customers.
Thanks so much for the 5-star review 🌟We'll give Christian some kudos for his excellent support!
Love the program. Customer service is quick to help and we have seen many customers using our rewards peogram. Overall we are very happy with Smile.
Thank you so much for this lovely review! We're so glad that we were able to help ✨
Still configuring my points program with Smile.io. It's very intuitive and easy to customize for your brand, and the few questions I've had were helpfully answered for me by Jade in the live chat. Can't wait to get it up and running on my site.
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Thank you, Nicole. Great customer service. I'll definitely be implementing these changes into our website. Although asking for 100 characters in a review is probably going to make people leave before submitting
It was a pleasure chatting with you today! I'm so glad we were able to help you find what you needed! Also, I appreciate you sticking around to finish the review 💛🤣 Nicole
The app is fantastic! If you are familiar with moving and editing things around in Shopify, this will be easy to get it set up and going. The best part is the customer service—hands down, the best. No joke, the actually made me smile!
Thank you so much for your glowing review! We pride ourselves on being easy to use and easy to understand. 💪 We also pride ourselves on being hilarious, so I am glad I could help out there as well! 😎 Great chatting with you!
Cheers,
Joshua - Smile Team 🧙♂️
Great app for using rewards, easy to use and understand and amazing customer service! Recommending to all.
Thank you so much for the 5-stars! We're so glad to hear that you're enjoying it 💖
Great customer service! Maggie was very helpful!
Excellent and fast customer service. This app provides great customer retention and upsell opportunity offering customers bonus points to their next order based on cart value as well as the option for customers to select their free gifts using their current rewards balance.
Thank you so much for your kind words we really appreciate it. Please feel free to reach out if there is anything we can help with.
Cheers
David
www.promoviniles.com - Panama
We love Smile. We start using the Free Plan, them the Starter Plan and now the Growth. Now we have the VIP Program included. I love that they have adapted to a more accessible pricing structure.
My customer love receive points and I love to have loyal customer.
This type of program sets me apart from my competitors.
PS.: Sorry for my English!
We love to see you growing with Smile! Thanks so much for taking the time to leave a review. It means so much to us, and we can't wait to see how Smile helps you grow even more.
- The Smile Team 💛
Thumbs up for the excellent support rendered, especially coming from Brandon. Resolved our issue so promptly!
Thank you so much for leaving us this lovely review ✨ So glad to hear that Brandon was so helpful!