Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Anmeldelser (3.914)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
20. april 2022

Customer service team are the best I have encountered ever! I got the help I needed and was able to immediately make the changes I wanted to make.

TeraGanix
USA
12 måneder bruger appen
Smile.io svarede 20. april 2022

Thanks so much for taking the time to leave a review! It was so nice chatting with you today and I am so glad you are enjoying our service :) - Nicole

30. januar 2024

Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)

DRKCrafts
Storbritannien
12 måneder bruger appen
Smile.io svarede 31. januar 2024

Thank you so much for your review, we really appreciate your kind words.

Cheers
Joana 🤩

8. februar 2024

Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.

Customer service has always been helpful and responsilve.

The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.

Insane Labz
USA
12 måneder bruger appen
Smile.io svarede 10. februar 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

16. januar 2024

Very helpful and responsive customer service chat.

Die With Your Boots On
USA
12 måneder bruger appen
Smile.io svarede 17. januar 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

Redigeret 5. december 2018

Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!

Ka'Chava
USA
12 måneder bruger appen
24. januar 2017

works as described. Simple and easy to use

J Js Emporium
Sydafrika
12 måneder bruger appen
Redigeret 26. februar 2025

Super quick to respond, really helpful, and super friendly. They made everything easy to understand and got my issue sorted in no time.

Love Cherish
Irland
12 måneder bruger appen
Smile.io svarede 12. juni 2024

Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah

22. november 2021

Christian was very helpful, patient and professional. He went out of his way to help with an issue that was not directly in his scope of work.

Casa Alhambra Crystals
Australien
12 måneder bruger appen
Smile.io svarede 22. november 2021

Thank you for the kind words about Christian! We will be sure he sees your feedback and gets his well-earned praises for his above and beyond support 🤩

- Smile Support Team

18. september 2023

Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!

Juliana's Boutique SF
USA
12 måneder bruger appen
Smile.io svarede 21. september 2023

Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊

Please do not hesitate to reach out again if you have more questions. Cheers!

Smile Team✨

9. februar 2022

Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.

Snag
USA
12 måneder bruger appen
Smile.io svarede 10. februar 2022

We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕