
Smile: Loyalty Rewards Program
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Anmeldelser (3.914)
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Efter bedømmelse
Customer service team are the best I have encountered ever! I got the help I needed and was able to immediately make the changes I wanted to make.
Thanks so much for taking the time to leave a review! It was so nice chatting with you today and I am so glad you are enjoying our service :) - Nicole
Joana was so helpful, she quickly understood what I needed and have recorded a video to show our client exactly what to do. Great quick service :)
Thank you so much for your review, we really appreciate your kind words.
Cheers
Joana 🤩
Our loyalty program is still fairly new. The implementation was simple and the customer respone has been positive.
Customer service has always been helpful and responsilve.
The only thing that I would like to see added is a full page for the customer to login to, instead of the landing page just pushing them to the popup.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Very helpful and responsive customer service chat.
Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!
Lisa - Smile Team✨
Great app! Just wish you develop the integration with Klaviyo and ReCharge to be even more advanced, lots of folks will be happy if you keep adding new features with those apps!
works as described. Simple and easy to use
Super quick to respond, really helpful, and super friendly. They made everything easy to understand and got my issue sorted in no time.
Thank you for your lovely review! I'm looking forward to watching your loyalty program thrive :) - Hannah
Christian was very helpful, patient and professional. He went out of his way to help with an issue that was not directly in his scope of work.
Thank you for the kind words about Christian! We will be sure he sees your feedback and gets his well-earned praises for his above and beyond support 🤩
- Smile Support Team
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊
Please do not hesitate to reach out again if you have more questions. Cheers!
Smile Team✨
Smile has been working great for us as we use it to manage our customer reward program. Their chat support is quick and friendly when helping us deal with any technical issues or questions that we may have.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕