Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Anmeldelser (6.612)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
11. september 2016

good program, i would just like to be able to @dummy run' so U could answer customers questions.

Dandy Lions Boutique
Storbritannien
Mere end et år bruger appen
18. september 2016

Easy to use. Free plan suffice for now to test. Willing to pay of its good.

Jarsoffluff
Singapore
Mere end et år bruger appen
31. juli 2016

Very easy to use and with step-to-step information to set up the app. I just want to see how the customers react, so this is why you only get 4 stars out of 5 (yet) - good job!

Blue Frida Online
Tyskland
Mere end et år bruger appen
21. januar 2017

A little confusing at first, but gets the job done.

Ziran Beauty
USA
Mere end et år bruger appen
26. september 2020

I use this app to help me build customer loyalty. The system integrates easily and functions well. Using the free plan is enough to get the job done and well.

7figures Toys & Collectibles
Australien
Mere end et år bruger appen
Smile.io svarede 29. september 2020

Thank you so much for you review! We love hearing about your experience :)

11. september 2016

Great tool and easy integration..just a shame the more advanced packages are expensive

Box Of Trips
Storbritannien
Mere end et år bruger appen
8. november 2017

Very good customer support. We haven't implemented all the functionality yet but so far the app is very good and customers are signing up for the rewards. We will update our review in a few weeks once we have all the functionality set up.

Shamswear
USA
Mere end et år bruger appen
5. maj 2016

Just installed and it seems pretty cool. Rewards definitely appeal to me as a shopper so hopefully it will increase my sales!

Tangerine Lotus
USA
Mere end et år bruger appen
7. september 2016

I love this App. I wish they had a IOS app though

Bare Body Care
Australien
Mere end et år bruger appen
26. juli 2023

I like this rewards programm very much, the costumer support was always very helpful. The free plan has already a lot to offer! The only thing I miss is that there can not be a individually customized and tracked referral discount code, only the option with a referral link. They already explained to me why it's not possible with the code, but I still think it would be a good option.

Lu Dynasty Cosmetics
Tyskland
Mere end et år bruger appen
Smile.io svarede 27. juli 2023

Hi there, Nicole from the Merchant Success Team at Smile here,

Thanks for taking the time to leave a review. We are glad that you are getting a lot of value out of the Free Plan, and our support is always helpful :)

We take merchant requests very seriously, so we appreciate your feedback about the referral links. Unfortunately, giving out referral discount codes rather than referral links, would leave your store vulnerable to referral fraud and self referrals, since discount codes can be shared.

The other good thing about the links, is that it they bring customers to your website directly, which increases referral conversion, since it places shoppers right where they can order! With a discount code, this wouldn't happen. It relies on your customers to also share the website properly, which doesn't always happen.

I've reached out to you personally to offer a call where we can go over some ways to make referrals even easier for your customers, and hear any additional feedback you may have.