Smile: Loyalty Program Rewards

Smile: Loyalty Program Rewards

Anmeldelser (4.224)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 91 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 1 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
Redigeret 23. maj 2025

Smile.io has truly transformed our customer experience! The rewards program has seamlessly integrated into our platform, providing our customers with an exceptional incentive to engage with our brand. Not only does it effortlessly boost customer loyalty, but the support from the Smile.io team has been outstanding. We wholeheartedly recommend this program to any business looking to enhance customer satisfaction. 100% satisfaction guarantee.

Brush Salon
Canada
Næsten 6 år bruger appen
Smile.io svarede 4. november 2023

Thanks so much for taking the time to write this review and for all your kind words 🤩 We're so glad to hear that your customers are loving Smile 🚀🌈

Don't hesitate to let us know if there is ever anything else we can help you with 💖

- Smile Team ✨

Redigeret 18. februar 2026

Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have used.

A Jar of Pickles
USA
Næsten 6 år bruger appen
Smile.io svarede 14. september 2023

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

23. januar 2026

Great app with wonderful customer service

Abaci
USA
8 dage bruger appen
Smile.io svarede 24. januar 2026

Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊

- Smile.io Team ✨

Redigeret 11. juni 2025

We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! Thank you for your support, Jade!

ECS Coffee
Canada
Næsten 6 år bruger appen
Smile.io svarede 28. september 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

Redigeret 6. maj 2024

First of all, we still expect Smile.io to improve and offer comprehensive features, including monthly order reports and customized views, which is important to Shopify sellers to review their usage and evaluate the plan's performance.

Having said that, the CX support team was helpful and reacted to our request efficiently and effectively. Highly recommend the service.

The Wrap Life
USA
Næsten 6 år bruger appen
Smile.io svarede 23. september 2019

Thank you for the feedback! We will be in touch to chat more. 🙂

Redigeret 29. april 2026

We've been with Smile for several years and it's been great, both in terms of function and service from the team.

It's straightforward to setup, customise and - most importantly - monitor performance. And whenever we encounter issues, the team are quick to respond and extremely helpful.

Highly recommended!

Yorkshire Handmade Pies
Storbritannien
Næsten 6 år bruger appen
Smile.io svarede 28. september 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

20. juli 2025

This app is SO worth it. We recently switched our POS to Shopify and our in store customers are loving the new rewards so much more than our old system. Before they had to wait for a monthly batch to use them. Now they can use them on their next purchase.
And the Smile apps customer service is top notch. Andrea helped me weed through a lot of time to fine tune our setup.

Sage & Cedar
USA
Mere end 4 år bruger appen
Smile.io svarede 21. juli 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Andrea 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨

Redigeret 28. juni 2024

This app works well and has superior support. They answer quickly and are willing to work with you to address any issues you have so that the app works for your particular situation. They have been able to add features a la carte for us which is super helpful for a small business. Highly recommended. Lynn was very helpful in particular.

Portland Running Company
USA
Mere end 5 år bruger appen
Smile.io svarede 17. december 2021

Thank you for your wonderful and kind review! Supporting small business is what we do best, thrilled to hear that we could help! 🙌

13. februar 2025

Because they were cheaper than Loyalty Lion, we tried Smile.io five years ago and held our breath. Would it work? Fabulously! Did everything we wanted and more. Easy usability, 100% performance, excellent service crew. And constant improvements with no raise in price and no "contracts". Just like it's all supposed to be.

Churchmouse Yarns & Teas
USA
Mere end 5 år bruger appen
Smile.io svarede 15. februar 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

26. september 2025

Really helpful and attentive customer service from Erin. Patience of a saint as I try to navigate setting up referrals and making changes to our company's point system. Not that it's overly complicated, I'm just not tech savvy at all!

Nice Cream London
Storbritannien
11 måneder bruger appen
Smile.io svarede 28. september 2025

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Erin 🤩

Don't hesitate to reach out in the future if you ever need anything!

- Smile Team ✨