Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Anmeldelser (3.964)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 90 % af bedømmelserne er på 5 stjerner
  • 6 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 2 % af bedømmelserne er på 1 stjerner
22. januar 2025

I wanted to test it out, but it was a little more complex than my website required, so I uninstalled it (within minutes), not knowing I had already been charged. I contacted the team, who explained that while the charges are non-refundable, they'd make a one-time exception for me. As a small business owner, every penny counts, so I appreciate this.

TallGirlSlay
USA
Cirka 4 timer bruger appen
Smile.io svarede 25. januar 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

13. november 2024

I had a problem with my account, and I was transferred to Ezra Alamsyah to help me fix it. He was incredibly helpful in solving the issue I was facing and took the time to ensure everything was working perfectly. Ezra even followed up every day to keep me updated on the progress, let me know the problem was fixed, make sure it didn’t resurface, and check if I had any other questions or concerns—truly going above and beyond. His dedication and professionalism are a testament to how carefully this company selects its employees. I’m truly impressed by Ezra commitment to helping. Thank you, Ezra!

Sandra Velandia
USA
Næsten 4 år bruger appen
Smile.io svarede 15. november 2024

Thanks for leaving a review! We agree that Ezra is indeed awesome 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

15. januar 2025

Contacted support for help on how to export the data. Andreandana is really helpful, guide me by video. thankyou so much.

Eskayvie
Malaysia
Cirka 4 år bruger appen
Smile.io svarede 18. januar 2025

Thanks for leaving a review! We agree that Andreandana is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

11. februar 2025

So far so good! I had a question about set up and customer service was so kind and helpful! Really excited to see this program blow up on our site :D Thanks y'all!

J Heart CBD
USA
5 dage bruger appen
Smile.io svarede 12. februar 2025

Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!

Lisa - Smile Team✨

5. marts 2025

Very fast support. My issue was resolved easily.

PraiseBanners™
USA
Næsten 4 år bruger appen
Smile.io svarede 7. marts 2025

Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂

Redigeret 14. maj 2025

⭐️⭐️⭐️⭐️⭐️

We're very happy customers of Smile.io! Our recent experience with the team, especially Cole Breivik, was outstanding. We had a productive meeting where we covered key strategies for improving how the app functions on our store. Cole was not only extremely knowledgeable but also incredibly kind and professional throughout the process. It's clear that Smile.io is a great company, and having team members like Cole speaks volumes about their commitment to customer success. Thank you, Smile.io, for the amazing support and for building a strong, customer-focused team!

Vip Barber Supply
USA
Mere end 2 år bruger appen
Smile.io svarede 16. november 2024

We smiled reading this review! Thank you so much :)))

25. april 2025

Exellent, also the customer service. Erin helped me a lot!

Concept Riesling
Tyskland
4 måneder bruger appen
Smile.io svarede 27. april 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22. maj 2025

Nice one

Prowise Healthcare
Storbritannien
Mere end et år bruger appen
Smile.io svarede 23. maj 2025

Thank you so much for the 5-star review! We sincerely appreciate it 🤩

Don't hesitate to reach out again if you need anything!

- Smile Team ✨

6. maj 2025

So far this app is exactly what I needed. I haven't gotten far in the process or launch yet, but the customer service has been spectacular.

Botanical Bee Apothecary
USA
3 dage bruger appen
Smile.io svarede 7. maj 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

22. april 2025

Lynn provided great customer service. She answered all my questions completely and I left feeling really good using the Smile app. Thanks Again!

CB
USA
Cirka en time bruger appen
Smile.io svarede 24. april 2025

Thank you for taking the time to leave this review!