Smile: Loyalty & Rewards , 6.017 anmeldelser

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
15. december 2023

First, customer service has been fantastic. They're very responsive on chat and have helped us navigate setup and adjustments. It's been working with no issues and the tool is easy to use. They also helped us with a price break as a nonprofit!

Appleton Habitat ReStore
USA
5 måneder bruger appen
Smile.io svarede 17. december 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Smile Team ✨

22. april 2024

Lisa did an amazing job! - This is an awesome app! - Thank you Lisa!

Kingston Gourmet Seasoning Co.
USA
Cirka 2 timer bruger appen
Smile.io svarede 24. april 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you and I'm so glad to hear you're loving Smile 🤩

Lisa - Smile Team✨

6. december 2023

I had an issue with the wording of the point system when it was sent to the customer. Brandon was able to help me out straight away and get it sorted

ELN Collective
Australien
8 måneder bruger appen
Smile.io svarede 7. december 2023

WE are delighted Brandon was able to resolve your issue. Please reach out if there is anything else we can help with.

Cheers

The Smile team

4. december 2023

The customer service was on point. Lisa was very helpful and quick at answering all my questions and helped me resolve an issue I had promptly. Thank you Lisa for all your help

M. A. G. Unique
Canada
Cirka 2 år bruger appen
Smile.io svarede 6. december 2023

Ah, so glad to hear that Lisa was able to help you and that you found her to be on point! This is what we love to see 💖

We'll be here if you need anything else at all 🤓

Yours in Loyalty,

✨ The Smile Support Team ✨

9. januar 2024

Lisa was knowledgeable, prompt, and extremely helpful. Solid app and solid customer service.

Ayamaya Outdoors
USA
7 måneder bruger appen
Smile.io svarede 11. januar 2024

Thank you, we really appreciate your kind words. We agree Lisa is awesome.

Cheers

The Smile team

16. februar 2024

Lisa was beyond quick with her response and solutions offered. I was able to get the rewards program running, and have a link for social.

Thank you again!

EH Treasures
USA
Cirka en time bruger appen
Smile.io svarede 18. februar 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

17. januar 2024

Best experience!

JNK Jewelry
Canada
Cirka et år bruger appen
Smile.io svarede 18. januar 2024

Thank you so much for taking the time to leave this review 💛

Jade - Smile Team✨

3. januar 2024

My technician Lisa was able to answer my question in a prompt and timely manner. Thanks!

Hush
Canada
Mere end 3 år bruger appen
Smile.io svarede 4. januar 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

12. januar 2024

Lisa was very helpful and very responsive. :)

Wooden Ships
USA
Cirka 4 år bruger appen
Smile.io svarede 14. januar 2024

Thank you so much for taking the time to leave this review 💛 It was a pleasure assisting you!

Lisa - Smile Team✨

15. november 2023

Nicole and Joana were quick, helpful and straight to the point on the solution I needed. Being in Customer Service myself, I can't give them enough stars for their great assistance! Thanks Nicole, Joana and Smile Team!

She Reads Truth
USA
Mere end 4 år bruger appen
Smile.io svarede 16. november 2023

Thanks for taking the time to leave us a stellar review and the kind words about Nicole and Joana! They really are stars and we're so glad they were able to help you so much 🫶

Yours in Loyalty,

✨ The Smile Support Team ✨