Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.424)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
29. maj 2024

Lisa was excellent in providing great customer service!

LA Retail Store
Canada
Smile.io svarede 31. maj 2024

Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27. maj 2024

Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa.
Tuve algunas dudas y la atención fue excelente.

Millie
Argentina
2 måneder bruger appen
Smile.io svarede 28. maj 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

7. juni 2024

It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!

versoz.com
Indien
13 dage bruger appen
Smile.io svarede 10. juni 2024

We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)

22. maj 2024

Fantastic app with great customer support! Really clear and easy to use software.

Cuti
New Zealand
4 måneder bruger appen
Smile.io svarede 24. maj 2024

Thank you for your lovely review! We are so glad to hear you found it easy to use :)

1. maj 2024

Super happy with this app and so are our customers

MEAT ME AT HOME
Storbritannien
Næsten 6 år bruger appen
Smile.io svarede 6. maj 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

Jade & ✨ The Smile Support Team ✨

3. maj 2024

Quick help and friendly staff!

Liquid Layers and Daisy Dips Nail Co.
USA
Næsten 4 år bruger appen
Smile.io svarede 6. maj 2024

Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏

- Smile Team ✨

11. maj 2024

Joana helped and answered my questions quickly and clearly! Love this app so far!

Me Time Groningen
Holland (Nederlandene)
Mere end et år bruger appen
Smile.io svarede 12. maj 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

20. maj 2024

A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.

B.Adore MY
Malaysia
3 måneder bruger appen
Smile.io svarede 24. maj 2024

Thank you for your feedback. We are glad that you can see an improvement in the app!

17. juli 2024

A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!

My Store
Storbritannien
Cirka 2 timer bruger appen
Smile.io svarede 19. juli 2024

We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)

Redigeret 9. maj 2024

This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.

UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!

The Press Club
USA
Cirka 6 år bruger appen
Smile.io svarede 30. april 2024

Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨

The Smile Team 💝