Smile: Loyalty & Rewards
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Lisa was excellent in providing great customer service!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Excelente Aplicación, permite personalización de todos los detalles, diferentes opciones para generación de puntos y seguimiento del programa.
Tuve algunas dudas y la atención fue excelente.
¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖
No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!
Smile Team ✨
It was great experience so far working with the Smile app and their support team. I have explored many Loyalty platforms and have chosen Smile.io because of it's flexibility and customisation features. Their support team is also great and always up for help. Great going!
We are really happy to hear you're having a great experience with both the app and customer support. We look forward to watching your program thrive! :)
Fantastic app with great customer support! Really clear and easy to use software.
Thank you for your lovely review! We are so glad to hear you found it easy to use :)
Super happy with this app and so are our customers
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
Jade & ✨ The Smile Support Team ✨
Quick help and friendly staff!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏
- Smile Team ✨
Joana helped and answered my questions quickly and clearly! Love this app so far!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
A very clear and user-friendly apps to setup your loyalty system. Overall is good. Customer service used to take long time to response, however currently has been improved, my problem can be solved within few hours.
Thank you for your feedback. We are glad that you can see an improvement in the app!
A great support experience with Joana today, my issue was identified and resolved very quickly. Joana was patient and polite too. Thank you!
We are happy to hear you had a great experience with Joana! Thank you for leaving a lovely review :)
This was a wonderful app until they switched it from free to paid. After it was switched over I could still edit customer profiles for awhile but not anymore - super frustrating. They created a forcing function to make you upgrade even if you don't want to. Really dissapointed and customer service was no help either. WARNING: DONT USE THIS APP there are much better apps for free out there.
UPDATED 5/9/24: Smile.io reached out to resolve the issue to our satisfaction, thank you!
Thank you for taking the time to update your feedback. We are so pleased we could resolve this with you. The team are always here to help so don't hesitate to reach out ✨
The Smile Team 💝