Smile: Loyalty & Rewards
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Great program, so easy to install! We can't wait to our customer to start using it!
It's an excellent app, it's a very nice concept. The only problem is the price, it´s waaaay overpriced.
Hey there! Thanks for the feedback. We'll be in touch via email to chat more :)
Very well engineered app, all what we were looking for in the loyalty program is available. Integration with our review app also working fine.
Excellent support by Larry and the team!
Thank you so much for your amazing review! We're really glad that we could help you to set things up, and looking forward to seeing your business grow! ❤️
Easy to use so far! Can't wait to see what this does for our customer's and what retention it will have for our boutique
I used Sweet tooth for my previous shop. As I didn't use any other loyalty apps, I can't comment how it competes with them. One negative thing is this apps takes few seconds to load, could be better if the speed can be increased.
Very nice setup and many options for customizing to your store's preference.
So far the integration with my website has been smooth, although I am still in the testing stages and haven't gone live but I like what I have seen already, the only draw back will be the point system and cos of this I don't think I might be able to launch with it, the issue is, it is only the point(s) earned that is variable but the currency isn't variable so for example you can only edit ($1 = 1 point, 2 points, 10 points or 50 points etc) but what I really want to set up is ($10 = 1 point) that doesn't seem possible from what I have seen.
Update: I was able to sort this out via redemption (10 points will redeem $1), thanks a lot Nicole for reaching out.
Thanks for taking the time to leave a review. We really appreciate your feedback and are so glad that you had a smooth experience of installing Smile!
For the points per $1, we make it so that customers earn at least one point per dollar because we find it is easier for your customers to see and understand the value of your program when they earn a higher number of points. You can adjust how many points each reward "costs" in order to make those points worth higher or lower dollar values.
I have reached out to you personally via email to learn more about your business and provide 1:1 assistance in optimizing your program according to our best practices from over 100,000 loyalty programs!
I'm still setting up this app, and got some help on the chat from Larry who did a great job solving some issues. Can't wait to see how it helps with our customer engagement!
Thanks so much for the review 🌟Happy to hear live chat with Larry was helpful! We're excited for your launch and we're here to help you boost customer engagement 🚀
Effective and easy set-up. Very pleased with this app.
I am excited to start a loyalty reward program with Sweet Tooth!