Smile: Loyalty Rewards Program

It's a good app to use for customer loyalty. Just wish it wasn't so expensive.

Definitely one of the best made apps on the Shopify App platform and I really appreciate the YouTube videos and guidance made available throughout the process! But I wish that there was a pricing level somewhere between free and the $49.99 per month mark! I have signed up at this level because I had no other choice, but depending on how it works, I might have to cancel because that's high price point for an app.

Very easy to set up and all the options I needed. The pricing structure is a far better fit for us than others I've reviewed.

So far, it's great. I've only had it for a not even an hour yet lol BUT I definitely love the support given by Nicole in the chat. She's super friendly and helpful. Keep it up!!

I'll give it a Four for now ) Let's see how it'll work for me

https://rosscosexshop.com

I think this is a great app and I am so thankful that it is free, thank you guys for making a free app which is super easy to set up and could really help a lot of people with their little shops. I have dropped a star because I actually installed this ONLY because i wanted to offer products that customers could redeem their points on - and from what i had read before I installed the app it seemed like this was available on the free plan. After going to the effort of installing it and setting it up I discovered that actually it isn't available on the free plan. I wish I would have known beforehand because i probably wouldn't have installed it. I am going to give it a go anyway, but now to get the functionality that I actually wanted I would have to uninstall this app and find a different one (because I will never ever ever ever be able to afford $200 a month for an app, which is what i would need to pay with this app to get the functionality I had wanted...)

I've just installed the app. Pretty straight forward, but the true test I guess will be seen once the app is operational with customers

Pretty simple set up, in app support as well. but kind of a long wait for response to questions. And it doesn't automatically update points for existing or previous orders.. But you can manually enter points. Which is a big plus.

Good, we have been using smile.io for a while now and we would recommended for other small online business .

5 star customer service. Lisa was able to quickly answer my question and confirmed my suspicion.

3 stars because smile.io does not currently offer a way to exclude a collection from point redemption. The solution is clunky - create a collection that does not include those items. That works but is not ideal