Smile: Loyalty & Rewards
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It's hard to give 5 stars when I just barely signed up and haven't had much time to implement the app, BUT I received some very helpful support from an agent on smile.io.com that I would rate 5 stars.
Thank you so much for your kind words we really appreciate it.
We've reached out via email to see how we can improve our service.
Best regards
The Smile Team
I really like the app, the design and the functionality so far. My only bug bear is the lack of a support for a physical gift / membership card. We desperately want to be able to give our VIP customers membership cards to make them feel special!
Thanks so much for sharing this! Feedback really helps ensure that we can provide the best experience possible for all of our merchants. We'll reach out via email to get a better understanding of what you're looking to do. :)
I used this App to get in touch with customer and increase my conversion. It was very helpful and free as well :)
So glad to hear that you're loving the app! Thanks so much for taking the time to leave us this review ✨
it good to attract customers to our website
We have had this app in our store for a while now. While it promises a lot, the issue is you need to pay 200USD a month, just for the nudges feature! If you ask me, the nudges feature is something that's should be included on the $49 tier plan, as its so integral to the app bringing any sort of revenue. Asking a small store to play $200 a month just to make use of an integral feature just isn't okay.
Thank you so much for taking the time to leave us this review & your thoughts! We really appreciate feedback like this. We've sent over an email to help out some more with your store. ✨
easy to use as Im not computer wiz, customer service walked me through something I didnt understand and didnt rush me and stayed until the end to be sure Id be successful. I rate this a 20 out of 10 app and business
It was absolutely a great pleasure helping you today! Thanks for taking the time to leave your kind review. :) -Jade
Looks great so far. I only wish I could hide the tab on the free package as well. I am a little worried though about affording the paid packages as I'm from South Africa.
Just started trying this app- so far -easy set up -
Pretty good app, will definitely assist my store.
Seems like a great app to use. Two things that stop me from using it is lack of translation support, and lack of font customization.
Thank you for the feedback! We've sent an email your way for more information. :)