Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.537)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
28. juni 2016

Seemingly simple to set up but if the shop is already in play and trying to convert from another reward system, this can be very time consuming to manually migrate. Paid for SMB service for phone support but no inbound service is available. Set an appointment for a call and no phone call happened, this is not the way you want to start a paid service. Sweet tooth gets high marks for ease of use from the front of the house and poor marks for service.

Tricky Vapor
Canada
Cirka en måned bruger appen
11. august 2023

My website is currently being fixed, but looking forward to seeing this work in my favour, with my customers benefitting too. I’m currently playing around with the free version, before I leap into paid. Customer service from Jade has been incredible, even with me being on the free plan. Gives me a lot of confidence in the product

Emilia Hunt
Storbritannien
23 dage bruger appen
Redigeret 5. oktober 2016

This is an excellent app. It has helped us grow our client base, and increase retention. We really like it.

Mercaditoonline
USA
En dag bruger appen
15. april 2022

Downloaded it yesterday but seems pretty easy to use - doesn't have all the features I want (yet) but customer service has been quite helpful and responsive.

Homefield
USA
En dag bruger appen
Smile.io svarede 16. april 2022

Thanks for letting us know! We try our best to offer tools that help businesses succeed. We're in the process of developing new things all the time and it's possible you will see what you need soon! We're also very happy to hear that our customer service team was able to help you out 😄

1. november 2023

GREAT, thank you!

Kimono Dragon NYC
USA
En dag bruger appen
Smile.io svarede 3. november 2023

Thank you so much for taking the time to leave this review! We really appreciate it 💖



Smile Team ✨

4. december 2019

Lo recomiendo :) aunque faltan unas funciones pero siguele dando :) mejorando la app y llegaras lejos.

SharGAME
USA
En dag bruger appen
Smile.io svarede 4. december 2019

Thank you for the five-star rating and feedback! We're always working on adding new features and updating existing ones. 😊

28. juli 2020

Loving this app so far as do my customers! Had lots of customer join in the first few hours. Brilliant way to offer something back to my customers for their loyalty. Recommend

Lala Kids
Storbritannien
En dag bruger appen
Smile.io svarede 29. juli 2020

Thanks so much for your review! ✨
So glad to hear that you're already getting engagement!

Redigeret 19. oktober 2020

The app works quite seamlessly, but since language can not be translated, the app is rather useless for international businesses. A true shame, since adding a translation option should not be such a difficult task. Adapting shops to local markets is essential in modern e-commerce, and therefore I can not recommend this app.

Karmameju Skincare
Danmark
Cirka en måned bruger appen
Smile.io svarede 19. oktober 2020

Thank you for your candid review! We really value and appreciate this honest feedback. We've sent an email your way with some additional information.

19. maj 2016

Horrible product. Stay away. I have installed it and tried to use it, but I keep getting errors when trying to log into their system. I have tried changing my password and I get caught in an endless reset loop, with the new password not working. I have tried contacting them and gotten no reply.

Titanparacord
USA
Cirka en måned bruger appen
23. januar 2022

we are still researching but the support so far is great in answering questions about how it will work

Bonjour Books DC
USA
En dag bruger appen
Smile.io svarede 24. januar 2022

Thanks for sharing your kind & generous feedback! 😊