Smile: Loyalty & Rewards
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I try this app Make a mistake in the spealling of the name of the point. Now i cant changed the name ! Thats a bummer. Need to pay to maje this change ♀️
Hello there! You should be able to change the points branding name in Program > Points under 'Points branding' on the free plan!
We've sent you over an email to help out further 💖
I do love this App. If i was going to say One thing i would like to improve would be the 'Tab' design. its a bit OLD and really could do with more options to change the look and feel.
Over all though its a great way to get your visitors to promote your store.
very helpful! support wait time could be a little shorter ! otherwise it's a good experience, easy to use !!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
I’m just starting out but so far this has been by far one of the easiest steps to improving my customer interaction. I’m looking to the outcome!
Really easy to set up this rewards and referral program. Looking forward to seeing my customers keep coming back for more!
Welcome to Smile! Look forward to your store growing with us! 💛
We are still in the process of building out our site, but the support received before we even downloaded the app was absolutely incredible - especially during the holidays! Customer support was super quick to respond. I even had responses from 3 different people at Smile.io, all making sure my questions were thoroughly answered. Although I cant say much about the functionality of the app quite yet...I can say that installation was really easy, and the customer service alone is worth everything! Give the free version a try and upgrade as you grow...its a no-brainer. Highly recommend!!
Thank you so much for sharing your experience! 💖
So happy to hear that we were able to help out :)
Extremely user friendly and customer service was friendly and helpful with my questions! My shop doesn’t require the paid plan at the moment, but the free plan has enough features for me to play around. Highly recommend!
Thanks so much for taking the time to leave a review! We really appreciate it and are so glad that we could help :)
easy to use and very helpful overall very happy to have found about about this app im using it for my new website
Thanks so much for your 5 star review! Best of luck with your new website 🙌
Nice app! Unfortunately you can choose only 1 language. Doesn't work for stores with more than one language.
Bonjour! Thank you so much for taking the time to write this review. We really appreciate the feedback about the need to support multiple languages on a single store. While we do support translations to a single language (English, French, German, Spanish, & Portuguese), multi-language support is something we'll definitely consider for future updates to Smile 😊
Recently Installed the app and had lots of questions to ask to customer support. I was helped out by Maria who answered all my questions in great detail and provided me all the information I required. 5 Star Service.
We're happy to hear that our team was able to help you with everything you needed! We think Maria is awesome, and we'll tell her you think so too. Thanks for the review! 🌟