Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.549)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
13. februar 2022

Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.

La Baie des Anges
Frankrig
Cirka 8 timer bruger appen
Smile.io svarede 14. februar 2022

Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞

I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!

Brandon - Merchant Experience Manager

10. oktober 2016

Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!

T T Tackle
USA
Cirka 8 timer bruger appen
26. november 2023

So far so good

Mineral Mystic
USA
Cirka 7 timer bruger appen
Smile.io svarede 2. december 2023

Thank you for your review. We have reached out via email to see if there is anything we can improve on.

Cheers

The Smile Team

30. maj 2016

Great program for my thebestheadphone.com store

Thebestheadphone
Finland
Cirka 7 timer bruger appen
3. juni 2021

So far so good. Haven't seen the full experience quite yet but, very intuitive and seamless. Easy to install and configure. Love the simplicity and rewards available!

eastsidehype.com
USA
Cirka 6 timer bruger appen
Smile.io svarede 5. juni 2021

Thanks so much for the 5-star review 🌟

11. marts 2017

so far so good, this will be a help to my business

Xpresswigs
USA
Cirka 6 timer bruger appen
23. september 2019

Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.

PREAKY
Spanien
Cirka 6 timer bruger appen
Smile.io svarede 23. september 2019

Thanks for the feedback! We'll be in touch to chat more!

28. september 2022

merci bcp très gentil j'ai adoré le service à la clientèle merci bcp bcp bcp encore une fois :) merci

Lestrouvaillesdejen
Canada
Cirka 6 timer bruger appen
Smile.io svarede 29. september 2022

Thanks for your kind words! We appreciate you and are overjoyed to hear of your positive experience with our customer service team! 😍

Merci pour vos mots gentils! Nous vous apprécions et sommes ravis d'apprendre votre expérience positive avec notre équipe de service à la clientèle ! 😍

Cheers,
Joshua - Smile Team 🧙‍♂️

20. maj 2016

We LOVE this app! It does what it says on the tin and more

Ochil Fudge Pantry
Storbritannien
Cirka 6 timer bruger appen
29. december 2023

操作简单,免费版本也可以使用很多基本功能,对低预算新手很友好。

Echo Elevador Partes
Kina
Cirka 5 timer bruger appen
Smile.io svarede 4. januar 2024

Thanks so much for taking the time to write this review! We really appreciate it 🤩

Smile Team ✨

非常感谢您花时间写这篇评论! 我们真的很感激 🤩

微笑团队✨