Smile: Loyalty & Rewards
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Doesn't work for customers without an email .... so this is useless for a POS where most of my customers don't have an email registered.
And poor support ... says "Hi", then no answers after more than 30min. Could at least say that it is not possible to import points for client without an email instead of wasting my time.
Thank you so much for letting us know about the experience you had! This is FAR from our standard level of service that our merchants have come to expect from us, and we will be taking steps internally to ensure this sort of interaction remains an isolated incident. We aim to be as transparent as possible, and we're truly sorry that our live chat team's response about CSV import capabilities didn't address your concern directly 😞
I will be reaching out very soon to address this with you personally. Looking forward to connecting with you to re-establish the service-level we take pride in offering our merchants!
Brandon - Merchant Experience Manager
Just got started. Easy start up, easy to follow instructions. Just what i needed. Thank you!!
Incredibly helpful in getting our second business set up with the system and also saved us money on our existing business by shifting us to a more suitable plan.
Couldn't have gotten any better customer service from Hannah.
Thanks Guys.
Thank you for your kind review! It was an absolute pleasure chatting with you and we are looking forward to watching both of your stores thrive! - Hannah & The Smile Team :)
This is a great app which helps you deal with your customers. The assistants also rely rapidly and friendly! Thanks.
Thank you so much for your kind review ✨ We are delighted we could help you 🥰
Great program for my thebestheadphone.com store
So far so good. Haven't seen the full experience quite yet but, very intuitive and seamless. Easy to install and configure. Love the simplicity and rewards available!
Thanks so much for the 5-star review 🌟
Easy to install, easy set-up and fantastic customer service! The onboarding process is smooth, and the helpful widgets get you started very easily.
Thanks so much for taking the time to leave this kind review — we really appreciate it and are super happy to hear the experience has been smooth! 😊
Smile Team ✨
so far so good, this will be a help to my business
Wich kind of app dont allow you to change the languaje?? So bad, a waste of time if you want to open a store in any other languaje without paying 50 per month.
Thanks for the feedback! We'll be in touch to chat more!
We LOVE this app! It does what it says on the tin and more