Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.543)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
22. december 2023

We've used this app for a few years, and the customer support has always been great. I especially appreciate Ezra's help in figuring out the app integration with Shopify. He went above and beyond to help us resolve our issues.

Bad Sheep Yarn
USA
2 måneder bruger appen
Smile.io svarede 25. december 2023

Thanks so much for taking the time to leave a review with such kind words about Ezra and the rest of our support team! We agree, they rock 😎

Yours in Loyalty,

✨ The Smile Support Team ✨

18. april 2024

Smile has been incredibly helpful for retaining customers and driving new growth. Thank you!

Mephisto Genetics
USA
3 måneder bruger appen
Smile.io svarede 21. april 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

1. marts 2024

Very easy to use and quick to get started!

We were migrating from another loyalty app and had some issues with the switch. We reached out to support and they solved the problem right away. Highly recommend!

Football Central
New Zealand
24 dage bruger appen
Smile.io svarede 5. marts 2024

Thanks for leaving a review!

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

27. februar 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in ecommerce@rbmrep.com

B-Fit
Mexico
8 måneder bruger appen
Smile.io svarede 28. februar 2024

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience.

Karen & the Smile team.

6. april 2024

Straight forward user interface and responsive, friendly customer service

Whimsigirl
Malaysia
Mere end 4 år bruger appen
Smile.io svarede 28. juli 2024

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

29. februar 2024

Quick Support from Lynn ! Awesome app!

LLBA CA
Canada
Cirka 6 år bruger appen
Smile.io svarede 1. marts 2024

Thank you for the 5-star rating and kind words! We appreciate it 💛

-The Smile.io Team

14. februar 2024

Great customer service, super user friendly!

The Citizen and Co.
USA
Cirka 2 år bruger appen
Smile.io svarede 22. februar 2024

Thank you for your kind review! We are so glad you found our customer service to be great and that the app is easy to use :)

We look forward to supporting your business!

-The Smile Team

15. januar 2024

The Smile support team is excellent! Lynn was incredibly helpful and always responded promptly to my questions. Thank you!

Phiten
USA
Cirka 3 år bruger appen
Smile.io svarede 17. januar 2024

Thanks so much for taking the time to leave us a review! We're so glad to hear that you found Lynn to be as incredible as we know her to be :)

Yours in Loyalty,

The Smile Support Team

Redigeret 29. maj 2024

So far, so good. We transitioned from another (much pricier) loyalty program app. The CS team is very responsive, transparent, and friendly. I like the easy to navigate user interface / dashboard. Setup was super easy.

Pink Moon
USA
6 måneder bruger appen
Smile.io svarede 6. januar 2024

Thank you for your review - we really appreciate it! We are glad that our team was able to answer your questions quickly. We hope that you enjoy using the app :)

6. december 2023

Brandon was quick to reply and solved my problem 100 percent. He is outstanding with regard to customer service.

The Avenue Stained Glass
USA
Mere end 7 år bruger appen
Smile.io svarede 7. december 2023

Thank you for your kind words we really appreciate it. We pride ourselves on our customer service and are delighted you got a great response.

Cheers

The Smile Team