Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Anmeldelser (6.654)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
29. oktober 2016

I think it is a great app, however, there were some issues with some of my customers being able to see the tab while I was still testing it out. I contacted support and communication was spotty, at best. I will continue to use the app for the time being, but I really think that there is room to grow.

Epic Penny
Canada
6 måneder bruger appen
4. oktober 2019

I've just started using the app so not sure how it's working but I think it's a great idea to get customers referring for a reward

Modest Trends
Storbritannien
6 måneder bruger appen
Smile.io svarede 4. oktober 2019

Thanks so much for your review! We'll send you an email to chat more :)

10. marts 2021

Cette application est vraiment TOP ! super facile à utiliser, on peut créer plusieurs manière de dépenser ses points de fidélité. Par contre, gros point négatifs pour la mise en forme je ne peux même pas ajouter "gratuitement" mon logo pour le mail envoyer automatiquement au client. et payer un abonnement tous les mois juste pour ce détails c'est clair que je ne paierais pas et resterais en ...

Nature U’Mains
Frankrig
6 måneder bruger appen
Smile.io svarede 10. marts 2021

Bonjour, merci d'avoir partagé vos commentaires - c'est formidable d'entendre que vous appréciez le programme de points sur votre boutique :)

Et merci pour vos commentaires ...

24. juli 2017

Good app, but does not integrate with Shopify reviews.

Cy House
Australien
6 måneder bruger appen
3. november 2022

The app is pretty great, customers seem more enticed to buy. However the plan pricing is INSANE, well for a small business. What they offer for each plan is not worth the cost. $50 to $500 A MONTH? for just a "vip program". Might be switching to a new app that is worth the cost.

Mermaid Haus Jewelry
USA
6 måneder bruger appen
Smile.io svarede 3. november 2022

Hi there, Nicole from Smile here,

Thank you for taking the time to leave us feedback. We are always looking for ways to improve and be supportive of small businesses. I hear ...

9. november 2023

Smile is great due to their features and partner integrations.

***POS users this is something to be aware of.***
3 stars because we use mainly the POS feature.
When a customer decides to use a coupon during a physical transaction and clicks redeem. If they decide to put the items back at the last minute no longer wants to continue, their points will still get deducted even though no transaction ...

Kawaii Corner
USA
5 måneder bruger appen
Smile.io svarede 10. november 2023

Thank you for taking the time to leave a review! We are glad that you find our team helpful :)

When customers cancel a transaction, the reason that the points are removed is ...

13. september 2017

No way to differentiate earning points per product (or collections)

Jetwavegames
USA
5 måneder bruger appen
11. maj 2017

This seems to be great so far. I cannot wait to see the outcome.

Boss Xtend
USA
5 måneder bruger appen
20. marts 2020

entering customers at checkout be automatic opt in for rewards so they don’t have to go Their email to complete

Little Prairie Girl
USA
5 måneder bruger appen
Smile.io svarede 20. marts 2020

Thanks for your review! We'll send you over an email to help with this 🙂

8. marts 2017

Ok program but very expensive if you have a lot of members. We ended up leaving because it was no longer cost-effective. Also our customers found it difficult to access and didn't like that they had to get a coupon code in order to redeem their points.

Vinegar And Honey Co Fine Fabrics And Notions
USA
5 måneder bruger appen