Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Anmeldelser (6.610)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
9. november 2016

New to this app but seems good so far

Ashley Myers
USA
Cirka 4 år bruger appen
6. juni 2016

Simple and nice app. Easy to set up as well. Could have done better with interface.

Moderee
Malaysia
Cirka 4 år bruger appen
11. maj 2016

Having a reward program is such a great idea and Sweet Tooth makes it easy and explains everything so clearly. I can't wait to see how well this will work out for my store.

Joa Bath And Body
Canada
Cirka 4 år bruger appen
24. marts 2022

Great customer service! My issues are resolved quickly any time I reach out for assistance. Much appreciated :)

Just Thrive
USA
Cirka 4 år bruger appen
Smile.io svarede 25. marts 2022

Thank you so much for the review! We're happy to hear we're always able to quickly resolve your questions 😄

11. juni 2017

pretty great app. It would be a lot better if discount codes were automatic.

Avas Tarts
USA
Næsten 4 år bruger appen
15. april 2016

Very simple to set up, only problem we have is that being based in the UK we need pound signs not dollars!

Ashlyns Shop
Storbritannien
Næsten 4 år bruger appen
5. december 2014

It's a bit buggy, but the response team fixes the bugs pretty quickly if you send them an email. Support is very quick and courteous and they get to work straight away. Overall, pretty happy with it, especially for the price.

Barrister & Mann Fine Shaving Products
USA
Næsten 4 år bruger appen
8. august 2023

David has been very informative and giving us solutions. He has been the most informative and attentive compared to other customer support reps I have spoken to in Smile

Echt Apparel
Australien
Næsten 4 år bruger appen
Smile.io svarede 10. august 2023

Thank you so much for your review. We really appreciate your feedback and I've reached out to you personally to see how we can improve next time.

Best regards

David

29. april 2022

For the most part the program is great, I deducted one star because I've noticed sometimes the "redeem rewards" option isn't always there when I'm checking a customer out at POS (this happened not that long ago, a customer who had over 1000 points was checking out- but at POS the smile integration said "no rewards available.") I acknowledge that maybe this isn't Smile's fault- maybe it was something to do with Shopify- but was frustrating nevertheless. Smile customer service is always great though! Fast and friendly and always makes things easy to understand. Thank you!!

Leaves of Trees - Canada
Canada
Næsten 4 år bruger appen
Smile.io svarede 29. april 2022

Thanks so much for taking the time to leave a review! It was a pleasure chatting with you today and I am so glad you are enjoying Smile. I see your customers are having a hard time using points at POS, and I sent you a message following up on this! 💛 Nicole

21. november 2022

First payment tiers are well worth the price. This would be a five star review if I didn't have to get pushed into paying $500/month just to access the API integration. Otherwise this is the best app on the market.

Gotta Go Gotta Throw
USA
Næsten 4 år bruger appen
Smile.io svarede 22. november 2022

Thanks so much for taking the time to leave us this fantastic review! We appreciate it, it was a pleasure assisting you! :)