Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Anmeldelser (6.489)

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 88 % af bedømmelserne er på 5 stjerner
  • 8 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 1 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
3. oktober 2024

Helpful & prompt customer service. The app is working well for us at the moment (we are on the free plan), but there is a small issue with guest nudge referrals not working. Apparently this is to do with the new Shopify checkout and Smile are working on a fix to this.

Enigma Component Shop Ltd.
Storbritannien
12 måneder bruger appen
10. september 2024

Quick and easy to reach customer service.

Les Ateliers Quilt et Coton
Canada
Mere end 3 år bruger appen
Smile.io svarede 13. september 2024

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

3. oktober 2024

Jade was great help and provided 5 star service in getting our program up and running!

Disc Golf Swag
USA
3 måneder bruger appen
Smile.io svarede 6. oktober 2024

Thanks for leaving a review! We agree that Jade is indeed excellent 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

8. oktober 2024

Customer service was great! Lisa was very patient and helpful.

SneakerBAAS
Holland (Nederlandene)
Næsten 5 år bruger appen
Smile.io svarede 11. oktober 2024

Thanks for leaving a review and the kinds words for Lisa! We agree. 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Redigeret 26. oktober 2024

Karen was such a huge help. She helped answer all my questions and got me going in the right direction.

Rowdy South
USA
Cirka 2 måneder bruger appen
Smile.io svarede 19. september 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

13. august 2024

To be honest and transparent, this app exceeded our expectations! It did everything we needed and more. While it can get a bit pricey, I believe that's a subjective consideration. The staff is fantastic—always helpful, and Lisa is an absolute gem to work with.

Mycologysimplified
USA
Mere end et år bruger appen
Smile.io svarede 15. august 2024

Thank you so much for taking the time to leave this stellar review and for all your kind words 💖 I'm so glad to hear Smile is exceeding your expectations 🤩 It was a pleasure assisting you!

Lisa - Smile Team✨

9. august 2024

I just took over management of this app on our website. A customer was having problems redeeming her rewards points, so I reached out to customer support at Smile. Lynn got back to me very quickly and showed me what I needed to do to embed the app in our Shopify theme. I solved the problem quickly according to her guidance. I like her professionalism.

Oulac Cosmetics
SAR Hongkong
6 måneder bruger appen
Smile.io svarede 10. august 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

21. august 2024

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Tegen Accessories
Storbritannien
Næsten 5 år bruger appen
Smile.io svarede 23. august 2024

Thank you for your kind words and for leaving a review! 💖 It was our pleasure to help!

- Angie and the Smile Team✨

26. september 2024

Joana did great she give us a lot of input to optimise our smile program:)

Lifters Wear
Tyskland
Mere end 3 år bruger appen
Smile.io svarede 27. september 2024

Thanks so much for taking the time to leave this review! We really appreciate the kind words and are so happy to hear Joana was able to help you optimize your program 💪

Lynn - Smile Team ✨

10. oktober 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Selah James
USA
2 måneder bruger appen
Smile.io svarede 12. oktober 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨