Smile: Loyalty Program Rewards
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The customer service is excellent! They clarified all my questions, and the referral program is working very well. Erin, Lisa, Shelby and Andrea are very professional, thank you very much!
Thank you so much for taking the time to leave this review 💖 It's been a pleasure assisting you!
Lisa - Smile Team✨
Excellent App. Works flawlessly and support rep Lisa is amazing and fast to respond. She also has a cute doggie!
Thank you so much for taking the time to leave this 5-star rating, we think Lisa is amazing too! We really appreciate your review! 💖
- Smile Team✨
Awesome customer service. I spent hours trying to figure out where discount code that my customer used came from. In the end I gave up and contacted support. My issue was resolved withing minutes.
Thanks so much for the review with kind words, we're always happy to help!
- Smile Team 🌟
Great service! The app works great and when we did have an issue the Smile team was extremely helpful in working with us to get a solution.
Thank you so much for your kind words! We're so glad to hear the app has been working well for you and that our team could support you in finding a solution when needed. We truly appreciate you taking the time to share your experience! 😊
— Smile.io Team ✨
Andrea was great! She was able to target what the issue was and provide me with step-by-step instructions! The issue was resolved via email in less than 10 minutes.
Thank you for taking the time to write this review.
Don't hesitate to reach out in the future if you ever need anything!
- Smile Team ✨
Jade help me out on support. It was quick and efficient! I highly recommend them for your Shopify Loyalty program.
Thank you so much for your kind words! 💛 We're delighted to hear that Jade was able to help you quickly and efficiently. Your recommendation truly means a lot to us! 😊
— Smile.io Team ✨
I had an unusual problem and Lisa worked with me until it was 100% resolved. Very knowledgeable and friendly!
Thank you so much for the 5-star review! We truly appreciate you taking the time to share your feedback, and we’re thrilled to hear that you had an A+ experience with our customer service. It really means a lot to our team. If there’s ever anything else we can help with, we’re always here for you!
- Smile.io Team ✨
Really great technical help. No complaints — absolutely awesome support in every way possible. Highly recommend!!
Thank you for the feedback here! We're always eager to improve and have reached out so our teams can learn more from you.
Look forward to connecting!
Smile Team
Lynn from Smile.io was a huge help, and very kind and easy to work with. I deeply appreciate the customer service she provided.
Thank you so much for your lovely review! We're so glad to hear that Lynn was kind, helpful, and easy to work with — we’ll be sure to share your kind words with her. We truly appreciate you taking the time to share your experience! 😊
— Smile.io Team ✨
Customer service was excellent. Even though I wasn't able to achieve what I needed to, I was guided through different ways to get the same outcome from an experienced customer service representative. Thanks!
Thank you so much for your kind words! We're really glad to hear that our team was able to guide you toward alternative solutions, even if the original approach wasn’t possible. We truly appreciate you taking the time to share your experience! 😊
— Smile.io Team ✨