Smile: Loyalty Rewards Program
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This is a fantastic app, incredibly user friendly, and allows for a high level of customisation. The integration with Stamped reviews has been very useful. Customer service is also great!
Thanks for sharing your feedback! Was a pleasure helping you get set up for success on the right plan. Will make sure Tess (who helped earlier) sees this too! :)
- Christian
Kudos to Lynn, she's absolutely fantastic to work with. Love the interface! Works like a charm, and highly recommend this!
I used this app to setup a customer reward and light ambassador program. It is simple enough to quickly get configured but flexible enough to bend to some edge cases and workflow for my processes. There is no API access in non-enterprise versions which is why I did not give it 5 stars but sounds like they work with customers to customize and integrate in enterprise version which is super valuable.
Love the new upgrade!
Many thanks for all the support!!
Lynn, Abby and the team at Smile.io are amazing! Abby was quick to help me in the chat online and I was able to get the answers I needed right away. Toward the end of our chat, she casually mentions that a customer just made a repeat order on my site. I've only had this app installed a week and it's working beautifully! Thank you Smile.io!
Lisa was extremely helpful. She answered right away. She addressed my issue quickly and sent me directions to help our customers use smile rewards. Thank you!
Thanks for leaving a review! We agree that Lisa is indeed helpful 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Joshua was superb! Very helpful and informative. Helped me resolve a problem quickly and efficiently and he has excellent gif taste.
Lovely chap :)
Why thank you for the high praise my friend! It was wonderful chatting today, return for quick help and sick gifs anytime, we have both in equal supply! 😎
Cheers,
Joshua - Smile Team 🧙♂️
Very happy with the customer service from Smile. Great support from Angie and Brandon when we had a technical issue. Fixed quickly and easily. Thanks you two!
Thank you so much for your review and your feedback! This is truly valuable to us 🙏
Very user-friendly and great customer service with quick response to chat requests! I love this app!
Lisa went above and beyond to help me figure out a solution to a problem! Very creative and provided screenshots (I am a visual learner)! Exceptional customer service! Thank you, Lisa!
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3
We've used Smile for a fair few years now and can only say good things the app itself and the support provided. Many new features coming which look great. Fantastic that they are not resting on their laurels.
The support I have received for any of my queries has been second to none. Particularly the support I have received from Joana (27/09) - she answered all of my questions in a polite manner, and offered workarounds for our unique needs. Thank you.
Thanks so much for taking the time to leave a review! We really appreciate it and are happy to hear that you enjoying Smile. Don't hesitate to reach out if you need anything else!