Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (3.962)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
19. Februar 2024

great customer service. solved my issue immediately and followed up by email to make sure I don't have any other issues.

Women Suits
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 22. Februar 2024

Thank you so much for your review! We are glad you found our customer service great and that your issues were resolved quickly.

Hannah & The Smile Team

23. Februar 2018

Love the app! Had a little trouble at the beginning with Reward Codes but after chatting with Maggie she cleared everything up and not only told me how to fix my problem but went ahead and fixed it for me!

Bks Brand Name Clothing
Kanada
Etwa 3 jahre mit der App
25. September 2019

Smile has been absolutely critical in helping us scale our business. 5 stars for support, ease of use, and results.

inkbox tattoos
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 26. September 2019

Thank you so much for your 5 star review! We really appreciate it! 😊

28. März 2023

Just launched Smile today and needed help to change something. Customer service was excellent and cleared up my problem instantly!
Thanks!

The Blue Butterfly Boutique
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 28. März 2023

Thanks so much for taking the time to leave a review! It was a pleasure helping today :) -Jade & The Smile Team

5. Dezember 2023

Smile Rewards is loved by our customers. We set the amount of points they earn for various things : Birthday Points, redeemable for larger discounts, following us on Social Media, anything we want to inspire our customers to do in order to earn more points. Smile is super easy to use and gives points to customer purchases accurately.
I chatted today with Smile and the rep was friendly, fast, and accurate. It was so refreshing to get my questions answered without having to ask the same question multiple times while the rep went through their standard script. This time and EVERY time I have chatted with Smile, the reps have read the question posted, and respond with an answer or a question for more clarity. Smile's customer service is AAA grade.

Cosmic Connections
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 6. Dezember 2023

Thank you for the kind words and for taking the time to leave this review 🥰 It means so much and everyone here at Smile really appreciates it 💛

We are so delighted to hear that your customers are loving Smile and that you have had great experiences with our support team 🤩

Don't hesitate to reach out if you have any questions. We're always here if you need us!

- Smile Team ✨

31. März 2019

Great app. A lot of great features to help build loyal customer base including referral program, social sharing and integration with other apps.
www.misthub.com

MistHub
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 1. April 2019

Thank you for the 5-star review and for your feedback! We're so happy you've had so much success using our app. :)

14. November 2023

Really good app and the best loyalty program for Shopify by far. Super intuitive and support is extremely knowledgable. Zero hesitation in recommending this app for any store owner!

LOBOCKI
Australien
Etwa 3 jahre mit der App
Smile.io hat geantwortet 16. November 2023

Thanks for the kind words and recommendation about our app and our stellar support team! It means so very much 🙏

Yours in Loyalty,

✨ The Smile Support Team ✨

12. April 2024

I would highly recommend using Smile. The product itself is great and user-friendly, and their customer service is fantastic! The free plan really works well!

2nd Story Goods
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 13. April 2024

Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩

- Smile Team ✨

23. Mai 2023

Great customer service from Andrea. Very timely in responses which we value, and went above and beyond to address the questions asked. The app itself is user friendly and we are looking forward to extending the integrations we currently use to provide more value for our end customers. Good job guys..

nutcare
Australien
Etwa 3 jahre mit der App
Smile.io hat geantwortet 24. Mai 2023

Thank you for your review. We are delighted you find our app user-friendly. Please reach out if you need any help with your integrations.

Cheers

The Smile team

23. Juni 2022

I received help with redeeming rewards points. The matter was fixed within minutes. Excellent service!

Blooming Boutique Beads
Vereinigte Staaten
Etwa 3 jahre mit der App
Smile.io hat geantwortet 23. Juni 2022

Thanks for taking the time to leave a review, it was a pleasure helping you today :) <3 Jade