Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (6.682)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
25. Mai 2016

This is just what I was looking for! Im excited to be able to engage my customers in a new more intimate way!

Dream Beard
Vereinigte Staaten
Etwa 4 jahre mit der App
6. September 2021

Hands down, best referral app. Great customer support. Very flexible and customizable. The integrations are very useful too.

Alaya Naturals
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 7. September 2021

Thanks for letting us know! We are super happy that you have been able to enjoy the Referral Program as well as the integrations. It's also great to hear that our customer support was able to help you. If you ever need anything from them again, we are always here for you 😁

Bearbeitet am 17. November 2023

****UPDATED REVIEW**** Smile reached out and their response was so kind and adaptable! They worked with me to find a solution and I really appreciated the level of personalized customer service they provided. They actually read my review and approached me with a potential solution to my problem. Also, I'm shocked that they approached me with a solution to my problem within less than 24 hours of my review!

We have been using the free version of Smile for our online store for years. I'm super disappointed about the changes to paid for 200 orders. Our in store customers, do not use Smile since it's primarily tourists and we don't have time to deal with customer data when we have long lines.

With the current change, I would now need to pay over $200 a month. Our online orders are typically range between 30-100, while we have 2000-5000 a month in store where I don't use a rewards program. I'm now forced to find a different program that's more affordable because I can't imagine paying $1200+ a year for how little we actually use this program.

Childish Tendencies and Wind Drift Gallery
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 17. November 2023

Thanks for reaching out and leaving us feedback. We've reached out to you personally via email to work together on a solution.

20. November 2023

Thank you for following up to be sure I have what I need.

Ginger and Bear
Singapur
Etwa 4 jahre mit der App
Smile.io hat geantwortet 22. November 2023

It's our pleasure! Thank YOU for taking the time to leave us a review - it means so very much 🙂

Yours in Loyalty,

✨ The Smile Support Team ✨

Bearbeitet am 3. Oktober 2024

Great service. Many thanks to Karen for her help and advice!

Yorkshire Handmade Pies
Vereinigtes Königreich
Etwa 4 jahre mit der App
Smile.io hat geantwortet 28. September 2023

Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team

3. Oktober 2021

Been using Smile for our stores for over a year now! Our customers love it. Very easy to use and easy to integrate. Also incredible support - responsive and helpful team. Special shoutout to Lynn who we've also had the pleasure of meeting in person. Highly recommend Smile.

Shop Suki
Philippinen
Etwa 4 jahre mit der App
Smile.io hat geantwortet 6. Oktober 2021

Thank you SO much for this lovely review 🥺💖 We agree - Lynn is absolutely amazing!
Please don't hesitate to reach out if we can help with anything else :)

Bearbeitet am 7. Oktober 2016

Set up was a breeze! Can't wait to see how the program works out tracking my customer's purchases/shares/etc. I'm a little worried that my current customers will not have access to the points for new account creation - I will have to check back in to let everyone know how that process goes!

As a side note, it would have been nice to have access to an editable template to advertise the reward program - I ended up creating one but that would have saved me about an hour! Thanks for offering this free app Sweet Tooth!

Sentiments Of Grace
Vereinigte Staaten
Etwa 4 jahre mit der App
17. Mai 2017

Works great even when it's free!

Chases Snack Emporium
Vereinigte Staaten
Etwa 4 jahre mit der App
30. März 2016

So far I am really loving this app! It's easy to use with great directions. I think that some of my customers might not be seeing that they can do optional things to accrue more more points though since you have to click on the right tab --- that might be something to add a bit of something to get attention to!

The Oily Amulet
Vereinigte Staaten
Etwa 4 jahre mit der App
25. Februar 2020

Simple, easy to use and set-up. We would recommend this ap to other users looking for a customer loyalty tool.

CastleMania Games
Vereinigte Staaten
Etwa 4 jahre mit der App
Smile.io hat geantwortet 26. Februar 2020

Thank you so much for your review and recommendation! So glad to hear the setup process was smooth ✨