Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (3.962)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
Bearbeitet am 29. März 2023

We had a charge go through because of an accidental click of an upgrade button. We reached out to support and this was handled within 2 hours. We are so grateful for the quick support and amazing customer service as always!

Truly Lifestyle Brand Inc.
Kanada
Etwa 2 jahre mit der App
Smile.io hat geantwortet 29. April 2022

Thanks so much for leaving a review! It was amazing assisting you today :) Have a wonderful weekend -Jade <3

26. April 2022

Have had a great experience using Smile. Customer support was super quick and helpful aswell, would reccommend.

RubyPearlCo
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 26. April 2022

Thanks so much for taking the time to leave a review, it was a pleasure assisting you today.-Jade <3

Bearbeitet am 9. September 2024

Lisa and Jade were super helpful and responsive. We had an issue that we were able to resolve with their help.

Intimate Wellbeing
Kanada
Etwa 2 jahre mit der App
Smile.io hat geantwortet 24. Oktober 2023

Thanks for leaving a review! We agree that David is indeed excellent 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18. April 2023

This is a great app with super customer service! My customers love it and I'm glad we added it! Easy to set up and use!

The Village Tinker
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 19. April 2023

Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

6. Juni 2024

Gran APP, su servicio de asistencia es muy bueno... Te asesoran correctamente. En general las funciones de la app cumplen con las necesidades de la tienda.

Lust México
Mexiko
Etwa 2 jahre mit der App
Smile.io hat geantwortet 8. Juni 2024

¡Muchas gracias por tomarse el tiempo para dejar esta reseña! Realmente lo apreciamos 💖

No dude en comunicarse si tiene alguna pregunta. ¡Siempre estamos aquí cuando nos necesitas!



Smile Team ✨

17. August 2022

We got our answer quickly and it was very helpful getting answers about how a customer enters their birthday to receive rewards!
Thanks!

Cowgirl Yarn
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 17. August 2022

Thanks so much for taking the time to leave a review! We really appreciate it :) It was great chatting with you and am so glad we were able to help you set up birthday rewards 💛 Nicole

31. Oktober 2023

Smile has been great to offer discounts to customers both online and in-store. We had a few minor setup issues and ideas we wanted to explore and received amazing support from the customer support team.

PAST Outdoors
Australien
Etwa 2 jahre mit der App
Smile.io hat geantwortet 1. November 2023

Thank you for your kind words! We are so happy we were able to overcome your setup issues and explore new ideas for your business together - Hannah & The Smile Team :)

12. Oktober 2022

This is a great APP! And the customer service is fantastic. Hannah helped me get the answers I needed and pretty quickly.

Phoebe Peacock
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 13. Oktober 2022

Thanks so much for leaving us a review! Hannah is pretty amazing!😍

Joshua - Smile Team 🧙‍♂️

14. März 2023

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 15. März 2023

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

Bearbeitet am 27. September 2023

I have noticed that Smile application management/support is professional and works really hard to offer good customer service. The application is reliable, relatively easy to use and not very expensive. And, using it can make your brand stand out.

Rejuva Fresh
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 27. Mai 2021

Thank you so much for your review, and for sharing your nice experience with the setup! We're so glad to hear that ✨