Smile: Loyalty & Rewards
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Their customer service team is very helpful and the response time was really fast. With the help of their Tech Support team, I was able to figure out a solution to the issue I was having. So far, my experience with this app, has been great! I would recommend.
We're glad our team was able to help you so thoroughly! We'll let them know you appreciated their time 💕
La aplicación funcionaba de maravilla pero la desinstalé al actualizar y ahora están intentando arreglar el problema de la pérdida de puntos por mis clientes. Mis 5 estrellas van por el soporte y por la aplicación en si, fue culpa mia el desinstalarlo.
¡Muchas gracias por tomarse el tiempo para escribir esta evaluación! 🤩 Estamos muy contentos de que le guste Smile y siempre estamos aquí cuando necesita ayuda 💪✨
¡Fue un placer charlar contigo hoy!
💖 Lisa
Good
We're glad you're enjoying Smile. Thanks for leaving a review :)
Glad I joined! The customer service is amazing! You can chat and they would respond to you quickly especially if you talk to Christian! He answered my questions thoroughly and was giving me some suggestions and tips to improve my business. Thanks again!
Ahh, thanks M! 🙌 . I enjoyed chatting with you, look forward to seeing your store grow with us! 🚀
- Christian
I've been using Smile for a year. It's a great app, not too expensive and amazing support. Thanks so much for helping me fix some things really quickly.
Thank you so much for taking the time to leave us this review and for sharing your experience 😍
Great app for a loyalty program and fantastic customer support and service! They go above and beyond to help find solutions, especially David who was very helpful with upgrading me to the growth package!
Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊
Smile Team ✨
Great customer service and very helpful! The assistant was very quick to respond and was very detailed.
Thanks for the great review! Fast service is important to us, so it's great to hear that you enjoyed your experience 🤩
Love it! When hiccups popped up they were quick to resolve. Quick at responding. Great app for our small business keeping loyalty customers returning :)
Thanks B! I really enjoyed learning more about your unique business and helping iron out that little gremlin :) - Christian
Great help! Jade was fabulous at answering my random questions. I definitely say if you are looking for ways to include customers in managing their perspective on your website and brand - get this app! It's really fun and helpful towards retaining customers!
We agree! Jade is amazing ✨ Thank you so much for this lovely review! :)
Hannah was really helpful and quick with her responses!
It really helped me to understand more about the app and its functions.
Thank you so much for your kind words. Hannah is one of the best and we will pass on your appreciation. Please feel free to reach out if you need any help.