Smile: Loyalty Rewards Program

The app is super great and it helps you a lot to keep loyal customers and get new ones. The support is stunning and the Smile team will help you in anything you need. I totally recommend using this app.

Ezra was incredibly helpful with helping me with an API key - the team are always very responsive & helpful.

Great app even in the free version. CSR Shelby was very helpful when asked about multiple areas of the app. She provided step by step instruction and links to further guidance for each issue and was very friendly as well - a bonus!

I would love to thank Angie, Shelby and Karen for all of their hard work in assisting me with an issue regarding smile rewards redemption. It is so refreshing to see the teamwork between associates to keep the ball rolling toward an efficient and timely solution. I have never been let down when asking questions- they always have an answer. Congratulations on such a stellar team.

Sincerely,
Meredith
Pure Placid
Store Manager

wait time was lengthy but reps were helpful and thorough.

Great customer service! We really enjoy the product and are starting to see how it is helping to drive more engagement and revenue.

utstanding Support and Customer Engagement

We’ve been using the platform for a while now, and it has been incredibly helpful in engaging more with our customers and showing them the appreciation they deserve. The ability to connect with our customers more meaningfully has made a significant impact on our overall customer relationship.

Recently, we had a concern regarding bulk points editing, and I must say, Hannah was absolutely amazing in assisting us. She handled the issue with professionalism and efficiency, providing clear solutions and walking us through the process. Her support ensured that everything was resolved smoothly, and we truly felt valued as customers.

It’s this kind of personalized, responsive support that makes a real difference in enhancing the overall user experience. Thank you, Hannah, and the team for always being so attentive and helpful!

An easy to use, easy to understand, and versatile loyalty program that can't be recommended enough! Joana was extremely helpful with the ton of questions I had - excellent customer service. Highly recommend!

Customer service is always very helpful and quick to respond! Very user friendly!

Shelby was wonderful. Prompt, professional, and made sure to follow up to see if I had any further questions. Thank you!