Smile: Loyalty Rewards Program
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Smile is an excellent loyalty and rewards program app. Angie from the support team was very helpful in getting our program set up. Highly recommend Smile!
Thanks so much for leaving a review! I'm glad I could help
- Angie and the Smile Team
Smile has been great to work with, and our customers love using our "Legacy Stars". We have seen an increase in sales from this! Customer service has also been incredible and most recently speaking with Jade was such a great experience. Thank you so much for having such a great team!
It's great to hear that enjoy the app and our support, especially from Jade 🤩. I'll let them know! We are excited for you and all your future clients 🚀
Larry walked me through the process of exporting/importing a CSV, to give all my customers 50 points right off the bat of starting this program. Shout out to him for being patient!
Thanks for taking the time to leave a review! We think Larry is pretty great too and are so glad he was able to help you out getting points to your customers today :)
We had a problem with one of our Smile members losing her email with her coupon codes. The team helped us find a solution quickly and easily to enable her to use them and make a purchase with us.
Thanks so much for taking the time to leave us a review today! So glad we were able to find a solution that enabled your customer to use the discounts that she earned 🙂
Here if anything else comes up!
Yours in Loyalty,
✨ The Smile Support Team ✨
Nicole was amazing. Super patient and helpful and answered all of my questions! She was very clear in her instructions and made the troubleshooting process seamless.
Thank you for the review! We're so happy to hear that Nicole was able to troubleshoot your questions effectively, we agree that she's amazing! 💛
Love this app! It is such an amazing loyalty program. It makes our customers feel special and come back more often to purchase items.
awesome app, very good and cost effective. just wish it had an option for the rewards redemption to be accessed via a standard webpage instead of an app or floating button
Thanks for taking the time to leave a review! It was amazing helping you today :) -Jade <3
Smile is a great app for points and referrals and they online chat system is great! in particular Brady, Jess and Jobie have been incredibly helpful in helping us get everything set up!
Thank you so much for the review and for leaving us 5 stars! We're so happy you found our Support team helpful! 😄
So far so good! Support replies fast and helps by providing any steps you may have missed, thank you!
Thanks so much for the five-star rating! We really appreciate it. We're happy our Support team were able to help out! 😊
Great platform, easy to build out and use. Missing a couple key features but overall a solid platform.
Thank you so much for taking the time to leave a review! It was a pleasure assisting you today 😇 - Jade <3