Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.493)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 30. Januar 2020

We absolutely love being able to offer our customers rewards! This app has been so helpful and easy to use for both us and our customers.

www.greenapothecary.net

Green Apothecary Plymouth
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 31. Januar 2020

Wow, thanks for the awesome review! We're glad to hear you've found the app helpful and easy to use! :)

19. September 2016

Easy to manage, will see how it goes then upgrade possibly.

Bomber Gurl
Australien
Etwa 2 jahre mit der App
24. März 2022

I needed some help with figuring out how my customers can redeem their rewards and the customer service team did a fantastic job helping me. They even created a nice graphic making easy for my customers to follow.

Blair Blue Bonnet Boutique
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 25. März 2022

Thank you so much for the review! We're happy to hear our Merchant Experience team were able to help out and go beyond your expectations.💛

23. September 2015

Nice app ! Easy installation and pretty user friendly !

Trendsutra
Indien
Etwa 2 jahre mit der App
19. November 2017

Just started using this on a friday afternoon - Noticed referrals in Google analytics on Monday morning - check the stats in the app to find that it had created 2 sales over the weekend! For repeat customers this is gold - have now enabled to the referral for a discount for both the current customer and the potential new customer - looking good! - I am really fusssy I what I review - if you have a customer base that love your products this could be watrh a literal fortune

Ephraim Health Services Ltd
Neuseeland
Etwa 2 jahre mit der App
1. April 2021

Joana was just amazing! She went above and beyond to explain everything to me with examples. It's the level of customer service you rarely see these days! Thank you Joana!

Naturally Canada
Kanada
Etwa 2 jahre mit der App
Smile.io hat geantwortet 3. April 2021

Thanks so much for the 5-star review! 🌟

14. März 2023

We were having issues with the app. After reaching out and trying to figure it out with a previous employee, with unfortunately no success, Joana stepped in. She answered allllll my questions and only rested once everything was resolved. We reviewed a lot of information, and at the end of the day, she was very communicative, patient, and great to work with. We do like the loyalty app; it is a little expensive each month to add more buildable features, but at the end of the day, it is still great.

A great feature to add on would be to show both online and in-store shoppers the points on the receipt/checkout that they have accumulated after that purchase, and a summary of total points.

Thank you thank you!

Monica's Gourmet Cookies
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 15. März 2023

Joana is the best! Thanks so much for taking the time to leave this kind review — we really appreciate it! 😊

Smile Team ✨

13. September 2023

Nicole is amazing!!! So easy to work with and super knowledgable!

Harper Greer
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 14. September 2023

We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with!

-Nicole :)

27. November 2015

Excellent program, already seeing results! Highly recommend!

Rubbermoon
Vereinigte Staaten
Etwa 2 jahre mit der App
25. August 2022

so far so good, and I really like their support Team. I talked to Nicole... Testing and all is awesoe

frenchpharmacy.com
Vereinigte Staaten
Etwa 2 jahre mit der App
Smile.io hat geantwortet 25. August 2022

It was great chatting with you today! We really appreciate you taking the time to leave a review. Thanks so much! We're so happy that you are enjoying Smile so far. Don't hesitate to reach out if you need anything 💛 Nicole