Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Built for Shopify

Rezensionen (6.196)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
3. Mai 2021

Love the look and feel of this app. I'm excited to test the loyalty program out on my customers. Thanks Smile :)

Lalviv
Vereinigte Staaten
3 monate mit der App
Smile.io hat geantwortet 5. Mai 2021

Thank you for sharing your kind feedback! 🙌 We're so excited to see your store grow with Smile :)

20. Dezember 2020

Great App... We look forward to working with your program over the coming years. The settings, rewards and other settings were easy to follow

Blue Cabin Coffee
Vereinigte Staaten
3 monate mit der App
Smile.io hat geantwortet 20. Dezember 2020

Thank you so much for the 5-star rating, and for the kind words. We look forward to working with you as well! 😄

21. März 2022

Smile is an amazing Referral App.
Customer Support is outstanding. They helped us figure out a tricky program we wanted to implement. I highly recommend them.

Sunology
Frankreich
3 monate mit der App
Smile.io hat geantwortet 22. März 2022

Thank you so much for your review 🤩
Please don't hesitate to reach out to support if there's anything else that we can help with to make your experience great!

Bearbeitet am 20. November 2020

Fab app, needed a bit of help in the beginning but the Help desk was always swift and helpful. Highly recommended. Our customers like having the rewards, and particularly like saving up for the higher values, so don't be afraid to have three or four stepped rewards. The only thing that did slow us down was working out the maths behind everything....ie, the value of our product's 'points' vs the value of the rewards 'points' is actually a complicated algorythm, and you want to get it right before you launch. Sweettooth offers a good tutorial on this, but if maths isn't your strong suit, and you start to go cross-eyed, best to talk to someone who really understands the difference between the value of the points earned and the value of the points spent, and how this applies to your business model. This could make or break your program's success. UPDATE: Needed help with positioning the app logo to avoid overlapping with another information box, and once more the Help Desk was super quick and helpful.

Green Pebble
Vereinigtes Königreich
Mehr als 6 jahre mit der App
23. September 2015

Great rewards app, needs a few more features in the free subscription.

Theplayground
Australien
Mehr als 6 jahre mit der App
Bearbeitet am 26. März 2024

Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)

BEE-OCH
Vereinigte Staaten
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 28. Februar 2023

Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️

31. März 2023

We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!

Entry Envy
Vereinigte Staaten
3 monate mit der App
Smile.io hat geantwortet 1. April 2023

Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨

- Lisa & the Smile Team💛

27. August 2016

Easy set up, easy to use, and our customers love it.

Merry Bath
Vereinigte Staaten
Mehr als 6 jahre mit der App
Bearbeitet am 1. Mai 2024

She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★

COKODIVE
Vereinigte Staaten
Mehr als 6 jahre mit der App
Smile.io hat geantwortet 29. August 2019

Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)

22. Januar 2017

Great service! Looking forward to using this app in my new store.

Prairie Blooms Boutique
Vereinigte Staaten
Mehr als 6 jahre mit der App