Smile: Loyalty & Rewards
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Great rewards app, needs a few more features in the free subscription.
Customer service is always fast and helpful. The app itself would be more helpful if it wasn't so expensive for key features such as allowing rewards to expire and being able to send reminder emails to use rewards (these automations don't cost the developers anything, but they sure do charge for it!)
Thanks for leaving a review and for taking the the time to leave your feedback! - The Smile Team ⭐️
We needed help with accessing rewards and understanding how the program works, and Lisa was so helpful and quick with her answers!
Thanks so much for taking the time to leave this lovely review! It was great chatting with you yesterday✨
- Lisa & the Smile Team💛
Easy set up, easy to use, and our customers love it.
She is so nice because she quickly understood the request, answered it, and even attached a detailed photo of how to inform her. Five stars ★★★★★
Thank you so much for your long-term support, and the 5-star review! We're so glad that you're still loving our app :)
Great service! Looking forward to using this app in my new store.
A BIG BIG thankyou to Joana and Tess from Smile and the whole team! I was having some issues with the popup being a bit cluttered on mobile and also effecting another app. Not only did they log in and fix it, they granted me access to choose what is displayed on Mobile and desktop. Honestly guys couldn't recommend them enough! Great weekend to you all!
Thank you so much for this amazing review! It really made our day 🥺
Please don't hesitate to reach out to us whenever - always happy to chat with you! 💖
just started using it, but so far it has worked great! My customers are loving that they get rewarded for shopping
Welcome to Smile! We're thrilled to have you on board - thank you for sharing your wonderful feedback 💛 :)
Smile.io so far is a very good app so far, which adds up a lot to an e-shop and keeps customers very happy! It would be an extra benefit, if all the users of the app get informed when there are changes and updates in the app, so that we can take advantage of the new stuff. But generally I'm very content. And Lynn from customer service was very fast and very helpful when I had some problems with the app. Keep up the good work!
When I reached out to Smile using their easy, and very easy to find, chat function, Jade was very responsive and helpful. They were able to provide screenshots and very easy to follow directions to help with my needs. I truly appreciate their help and will be using this function in the future due to the expedited response time. I also appreciate their efforts to make me smile and laugh on this Friday morning! It did not go unnoticed! Thank you, Jade!