Smile: Loyalty & Rewards
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Looks really good. Waiting to see what it gives. Check it out at www.zerpico.com
Awesome service, awesome support (for those rare questions that you do have!
Selecting a loyalty program provider is tricky, you're going to expose ALL of your customers to this program and switching will be difficult. With that said after talking with a few others, we were impressed with Smile's simplicity, and flexibility. Highly recommend them!
-Ted
Chief Adventurer
SkullSplitterDice.com
PS- Maggie "Here Actually" in support is awesome too!
Nice App. Its helping us retain clients and reward them for their continued loyalty.
Smile automates the process of rewarding our best customers for performing multiple different tasks. The integration with email, social & sales tools via shopify is first rate. It clearly adds to our bottom line each month and our customers tell us they feel more valued as a result of the perks they can accumulate. In terms of cost vs return the ROAS with Smile is definitely in the 20+ range. Oh, and the online support. 1st rate, they know the product inside out and always go the extra mile. I'm juts hoping i'm not giving too much away to our competitors....
Thank you so much for this amazing feedback! It was an absolute pleasure speaking with you, we look forward to continuing to help grow your business! 🚀 -Joshua
So far so good! So easy to install! Really curious how the rewards will payout. Can't wait! And its free!
Great for incentivising my existing customers and creating a reason to repurchase for new customers. Easy to install and use. Also I really appreciated the Klaviyo guide to setting up an email flow to introduce new customers to the programme, which I was able to copy and complete in about 20mins. Thank you!
Thanks so much for leaving us a review 🙏
We're so glad to hear that the Klaviyo integration was easy to setup!
SUPER user friendly and easy to understand stats!! I so recommend this especially if you are a new store, they have a free trial to test it out!
Thank you so much for your review 💖 We really appreciate your recommendation!
Its barely good enough considering it is free. There are issues with finding customers. The search is difficult and will only find exact, full matches. You cant just search by a first or last name. you have to have both.
The price offerings go from free to $50 to $200 a month. Which they need a lower cost option with features I could actually use. most of the feature even at the premium package just aren't useful.
Thank you for your feedback, we really appreciate it! One of our team members has reached out to discuss your points made below.
- Hannah & The Smile Team :)
WOW. so looking forward to using this and help build my target community. So glad i found this app.
We are so glad you found us too 😃 We can't wait to see your rewards program and helping you make it a success😍
-Smile Support
Update 10/2021: The referral rewards program is a sales generator. Be sure to use it. Had an issue with customers circumventing the program. Support acknowledged some limitations but gave me excellent recommendations on how to minimize abuse. I really appreciated that. -----
The minimal style suits our needs. Would recommend to anyone with a store especially those selling products. Very useful for customers who are loyal and social. Very good integration.