Smile: Loyalty & Rewards
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Love this app so far! I thought adding a loyalty or referral scheme to my small online business would have been really complicated and Ive put it off for so long, Smile is so straight forward to set up I wish I had looked into it sooner- I'm looking forward to seeing the results and rewarding customers for their shopping!
Music to our ears! I'm so glad to hear you found setting up your rewards program to be super straight forward - that's what we aim for. We can't wait to grow with you and store!
App functions very well. Support staff is amazing!
Great app, easy to set up for non-tech person :). Jade in support was very helpful, highly recommend.
Thank you so much for leaving a review, it was a pleasure helping you today :) -Jade <3
I think too little is offered in the free plan because it is not worth paying for the plans if it is difficult to get persons to sign up. Customization of rewards still has its limits.
will rate again at a later date
Hi there,
Thanks for sharing your feedback. I've checked your loyalty program's configuration and can see lots of opportunities where we can help you optimise, particularly around how quickly your customers can earn their first reward, and the value of their points.
Additionally, Smile can only be as successful as your store. So ensuring you have a healthy customer presence before enabling your loyalty program will is important to gain traction.
I'll reach out to you shortly with more information regarding optimisation :)
love this app, great tool for making customers stay loyal to the brand. had a small issue with my discount codes but maggie was quick to help me resolve it, i didnt even have to do anything. she just fixed it. kudos!!!
Smile.io is a brilliant app and they provide excellent customer service. I'd recommend to any Shopify store owner.
Thank you so much for taking the time to leave a review, it was a pleasure assisting today :) -Jade <3
Great app for encouraging customers to engage with the store and return to shop more. I absolutely love using it at http://shop.growingupgoddess.com
Very cool app. By far the best quality when it comes to Loyalty rewards program. However I have to mark it down for not having a manual translation option available when there is only 5 default languages to choose from.
Thank you for sharing your open and honest feedback. We rolled out the translations feature relatively recently (right at the end of 2020), and so we're being careful to ensure everything is stable before considering how to grow it further.
I'm keen to learn what language support you're looking for, so I'll reach out with a follow-up message soon.
Glad to hear that that you're enjoying the core loyalty program though! 🙂
Hannah went above and beyond to help me with questions i had concerning upgrading and integrations. Her suggestions and help will allow us to enhance our UX across our website, mobile and mobile app. Thanks Hanna
Thank you so much for your kind words! We really appreciate it and look forward to watching your loyalty program thrive with the new features! - Hannah & The Smile Team :)
Cool app, easy to setup, good guide and works great.