Smile: Loyalty & Rewards
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andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.
Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Excellent app, integration with Shopify is easy and thorough. Has a positive effect on sales and retention. Direct integration with the new-style checkout is a boost for conversion.
I've only ever had to use support once and Joanna there helped me out with a superb solution quickly and efficiently, thank you.
Thanks so much for rating us 5/5 stars! We truly appreciate you taking the time to do this 🙂
Yours in Loyalty,
✨ Joana ✨
Excellent documentation, easy to set up and customize. Support is responsive and helpful. New features released fairly often. Much more affordable than some of their competitors for more features. Easily integrates with most major marketing and reviews software.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
Andreanda, thank you for your abrupt response to fix the app installed on our website. Job well done!
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions.
Smile Team ✨
App is easy to set up and use. I had some queries, but the Smile.io team were quick to respond and very helpful.
My only suggestion would be to allow additional orders for the Starter plan for $20 per month, like on the Growth plan and above.
We are really happy to hear you found our program easy to set-up and use! We'd also like to thank you for your feedback regarding our pricing. We'll be here to support you and your loyalty program :)
Shelby (Live Chat Representative) promptly and efficiently guided our team to quickly resolve an issue that one of our customers had with a referral by showing us where to go in the app. Great job!
Thanks for taking the time to rate us 5 stars! So glad Shelby could help get you up and running. We really appreciate the review 🙂
Lynn - Smile Team✨
We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Don't hesitate to reach out if you have any questions. We're always here when you need us!
Smile Team ✨
Easy to setup and customers love collecting and redeeming points.
Great and quick service provided by Hannah
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Hannah 🤩
- Smile Team ✨
We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. Always helpful and they do their best to solve any issues that we might have. Great job, guys!
We are so glad you're loving the features & the service - we hope to continue to help you for many years to come :)
-Hannah & Andrea
My customers love this and I've been using it for years! Special thanks for Cole Breivik for his super quick responses!
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Cole 🤩
- Smile Team ✨