Smile: Loyalty Rewards Program

resolved the query quickly and with clear instructions . the team are super helpful!

Very happy with the support! They go above and beyond and are very responsive.

Still need some help on the customer side with enrollment / customer finding thier share link to share with other clients. This really needs to be more visible and promoted somehow..more bolder / bigger. I am sure in time this will work out better

I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.

I had a very helpful customer support chat with Lisa today and she got me all straightened out with some start up questions that I had.

UPDATE 01/02/2025: Definitely a must to have! Upgraded our 4 stars review to 5.

Too soon to tell if this app would work for our business given we just installed it a few days ago. Out the box during the set up process we experienced some confusion with the theme. Some of the paid features seem to have been available for the free version, but then went away after setting it all up. So that created a bit of confusion and frustration given there's no specific mention in the help pages about it. Customer service was stellar in helping us navigate this. We may change our review later on but for now this is where we stand.

Lynn was incredibly helpful and very friendly. So much appreciated!

Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast.

Thank you so much!

Today I received great service from Joana. She was very quick with her response time, friendly and very helpfull. We managed to fix the problem and was happy with the service. Thank you Joana

Just starting with it. Nice app, nice support.