Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.470)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Juli 2024

The app is great, and has pleasant automation templates with a great responsive team from both the billing and implementation support. Unlike other similar apps which looks more bare-bone and had to do more manual customisations.

Just unfortunate there's only simplified chinese and no traditional chinese support, and there are certain fields which just can't be manually overwritten.

SunnyHills Hong Kong
Singapur
3 tage mit der App
Smile.io hat geantwortet 23. Juli 2024

Thanks so much for taking the time to leave us a review!!!

10. Oktober 2024

Amazing app, thank you!

essoc
Vereinigte Staaten
14 tage mit der App
Smile.io hat geantwortet 12. Oktober 2024

Thanks so much for taking the time to rate us 5 stars! 🤩

- Smile Team ✨

Bearbeitet am 9. September 2024

I had a customer who was having trouble redeeming a coupon using points, and I worked with Hannah, the app's support manager, to resolve the issue.
She was an amazing manager. She listened to my repeated inquiries and quickly came up with alternatives.

Thanks to her, I was able to get it resolved. I would definitely recommend this app to others.

LINE FRIENDS SQUARE
Südkorea
Mehr als 3 jahre mit der App
Smile.io hat geantwortet 30. Mai 2024

Thank you so much for the kind words and for choosing Smile! 😃

18. Oktober 2024

Awesome app and customer service is very quick and polite

Night Vision Universe
Vereinigte Staaten
3 tage mit der App
Smile.io hat geantwortet 22. Oktober 2024

Thank you for taking the time to leave us a 5-star review! 🤩

Don't hesitate to reach out if you have further questions.

Smile Team ✨

10. Juli 2024

Get app great support really like Smile, it makes me smile when I use it

Type One Style
Vereinigtes Königreich
2 monate mit der App
Smile.io hat geantwortet 12. Juli 2024

We smiled reading this review! Thank you so much :)

29. Juli 2024

So far very happy with the app and service have been great!

LÖV Flowers
Vereinigtes Königreich
14 tage mit der App
Smile.io hat geantwortet 31. Juli 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨

18. Juni 2024

I have a lot of questions to ask them recently, and they answered them patiently. Very good service. Thank you

Tantaly
Sonderverwaltungsregion Hongkong
Mehr als 4 jahre mit der App
Smile.io hat geantwortet 22. Juni 2024

! We really appreciate the kind words 🙏 Thanks for the review!

Yours in Loyalty,

✨ The Smile Support Team ✨

30. Oktober 2024

I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.

Be Breeze
Kanada
2 tage mit der App
Smile.io hat geantwortet 1. November 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩

- Smile Team ✨

7. August 2024

quick response and very helpful!

Vuoi Jewellery
Australien
6 monate mit der App
Smile.io hat geantwortet 9. August 2024

So glad to hear you have a lovely experience speaking with our support staff! Thank you for your review!

9. August 2024

Very easy to use. Thank you for this App!

Rena'sThreadandCrafts
Vereinigte Staaten
30 tage mit der App
Smile.io hat geantwortet 12. August 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨