Smile: Loyalty & Rewards

Smile: Loyalty & Rewards

Rezensionen (6.537)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
29. Oktober 2024

Extremely satisfied with the customer service and speed of conversation. The demo was excellent, and our rep (Cole) was knowledgeable in the app and general Shopify information, which was especially helpful for our team, as we don't have technical staff on board. Excited to kick this program off for our customers.

OKANAGAN LIFESTYLE APPAREL
Kanada
7 monate mit der App
Smile.io hat geantwortet 31. Oktober 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

18. September 2024

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service.

Best,

Mike Brown

Brown's Top Shelf Meats
Vereinigte Staaten
6 monate mit der App
Smile.io hat geantwortet 22. September 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

1. November 2024

Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.

Blondies Bakes
Vereinigtes Königreich
4 monate mit der App
Smile.io hat geantwortet 4. November 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

7. November 2024

Great app with a good range of options to reward customers for their loyalty. Super helpful customer support, Joana spent time working through different options that might work for me both now and in the future for the type of rewards I would like to offer.

Hue & Harmony
Vereinigtes Königreich
3 monate mit der App
Smile.io hat geantwortet 8. November 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Joana 🤩

16. Oktober 2024

Excellent customer service and prompt service for an issue i had with a Shopify issue. Very happy with the service!

Mimosa
Sri Lanka
Mehr als 3 jahre mit der App
Smile.io hat geantwortet 18. Oktober 2024

Thank you so much for the 5-star rating 💖

If you need any help, please do not hesitate to reach out.

Smile Team ✨

4. November 2024

Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!

Battle Honours 3D ™
Vereinigtes Königreich
Etwa ein jahr mit der App
Smile.io hat geantwortet 5. November 2024

Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)

14. November 2024

Jade in the customer support team was super helpful with a query my customer had, and explained clearly what the resolve was. Thanks v much!

Redchurch Brewery
Vereinigtes Königreich
Etwa 4 jahre mit der App
Smile.io hat geantwortet 16. November 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Jade 🤩

- Smile Team ✨

20. September 2024

First: Shelby in Customer Care is very professional and responsive. Secondly, Smile.io continues to evolve their platform. Third, they also look for opportunities to leverage the brands on the platform.

ThatsSmoooth
Vereinigte Staaten
Mehr als 2 jahre mit der App
Smile.io hat geantwortet 22. September 2024

Thank you so much for taking the time to leave this review!

We really appreciate it 💖

Don't hesitate to reach out if you have any questions,

Smile Team ✨

11. November 2024

System works great and the customer service/support is second to none. Always coming out with new features. Couldn't be happier.

TacTree
Vereinigtes Königreich
6 monate mit der App
16. Oktober 2024

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

BELIER
Vereinigtes Königreich
Etwa 3 jahre mit der App
Smile.io hat geantwortet 18. Oktober 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

- Smile Team ✨