Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (3.981)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 90 % der Bewertungen sind 5 Sterne
  • 6 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
20. Juni 2025

Excellent customer service—fast, friendly, and always helpful. The loyalty points system is incredibly easy to set up and manage. Highly recommend for anyone looking to boost customer engagement!

ThrottleHaus Coffee & Teas
Vereinigte Staaten
25 tage mit der App
Smile.io hat geantwortet 22. Juni 2025

Thanks for leaving a review! We are glad that you find the Smile team helpful :)

Let us know if there is anything we can do for you!

Smile Team ✨

7. März 2025

We had some issues with the Smile.io app syncing to our Shoplify POS when it updates. It was easy enough to get help from Smile.io and they were able to figure out our problem within minutes!

I can see why we choose you for our loyalty program!

Hydro-Lite Hydroponics
Kanada
Etwa 3 jahre mit der App
Smile.io hat geantwortet 11. März 2025

So glad to hear that you were able to resolve your issues quickly with the help of our support team! Thank you for this kind review :)

8. April 2025

Simple integration and great ways for customer to earn and redeem rewards. Dev team is very helpful with any issues. Angie really helped find my code errors with her eagle eyes.

Showroom
Vereinigte Staaten
Mehr als ein jahr mit der App
Smile.io hat geantwortet 10. April 2025

Thank you for leaving this review. We think Angie is awesome too and we are happy to hear she was able to resolve things for you!

20. März 2025

We have been using Smile:Loyalty Rewards Program for couple of years in our store. The app is very easy to use and our customers like it very much. Customer service is also top notch as we had an issue with the program and Ezra and Lynn took care of the issue. Ezra especially kept following the issue until it is resolved.

Black Hawk Japan
Japan
Mehr als 8 jahre mit der App
Smile.io hat geantwortet 22. März 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

11. März 2025

We've used Smile for years and it has proven to be a popular loyalty program for our customers.

Recently when upgrading our Shopify theme, their support were prompt in responding to my questions regarding this upgrade and what impact it could have, ensuring we were also integrating Smile in the best way going forward.

Special thanks to Ezra who personally handled my support ticket.

Base Camp Food
Vereinigtes Königreich
Fast 9 jahre mit der App
Smile.io hat geantwortet 12. März 2025

Thank you for leaving this review! We are thrilled you had great service from Ezra! =)

11. April 2025

Smile has been a great loyalty program for our customers for the last 3 years! We have enjoyed the customizable features and fantastic support.

Roeda
Vereinigte Staaten
Fast 5 jahre mit der App
Smile.io hat geantwortet 13. April 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

15. April 2025

Smile is very easy to use and setup. Integrates well with Shopify and Klaviyo. Their team is incredibly helpful and responsive throughout the whole process. Really appreciate Cole who helped get my issue resolved quickly and was great to work with!

LTYG Shoppe USA
Vereinigte Staaten
2 monate mit der App
Smile.io hat geantwortet 17. April 2025

Thanks so much for taking the time to rate us 5 stars! 🤩

2. April 2025

Great customer service. Shelby was very knowledgeable and kinds. The app is easy to navigate. Wish I could change the name of the loyalty program and look of it without upgrading though.

Hermine
Vereinigte Staaten
6 monate mit der App
Smile.io hat geantwortet 5. April 2025

Thanks for leaving us a 5-star review!

Don't hesitate to reach out if you have any questions.

Smile Team ✨

9. April 2025

Smile.io staff are kind and helpful. Answered all of my questions promptly and accurately. The knowledgeable, helpful staff made migrating from our previous loyalty program a breeze. Special thanks to Lisa and Angie for your patience and help!

Farm House Tack
Vereinigte Staaten
Fast 2 jahre mit der App
Smile.io hat geantwortet 11. April 2025

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏

13. Juni 2025

We've been a Smile and Shopify user for several years. Recently ran into some syncing issues and after working with several support agents, we were connected to Angie. She was kind, patient & responsive and was finally able to resolve the issue for us. Angie gets 5 stars.

Wet Nose
Vereinigte Staaten
Fast 4 jahre mit der App
Smile.io hat geantwortet 15. Juni 2025

Thank you so much for taking the time to leave this review! We really appreciate it 💖