Smile: Loyalty Rewards Program

Smile: Loyalty Rewards Program

Rezensionen (6.662)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 88 % der Bewertungen sind 5 Sterne
  • 8 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
22. Juli 2024

We've been using Smile for about 3 years now and haven't had any major issues. It's fairly easy to use and tech support is always quick to respond if we ever have any questions.

Miami Fitwear
Vereinigte Staaten
Mehr als 3 jahre mit der App
Smile.io hat geantwortet 25. Juli 2024

Thank you for leaving this review - we appreciate it! We are so glad to hear our Technical Support team are quick to help you with any questions.

5. Juli 2024

I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do.
Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!)
Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.

ChromaLabel
Vereinigte Staaten
Mehr als ein jahr mit der App
Smile.io hat geantwortet 23. Juli 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!


Smile Team ✨

7. August 2024

shout out to Andreandana, i have experienced errors and they have responded immediately to make sure the error is solved . Thank you!

Lumi Candles PH
Philippinen
10 monate mit der App
Smile.io hat geantwortet 8. August 2024

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

Andreandana - Smile Team✨

19. Juli 2024

The app is very easy to set up and great to use though I do think a couple items like VIP and expiry points should be offered in starter as well, overall it’s great.
The support staff - even better! Thanks Lynn

Vach Cittoni
Kanada
8 monate mit der App
Smile.io hat geantwortet 23. Juli 2024

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩

21. August 2024

Great customer service! Quick and detailed help from a great team.

Verve Wine NYC
Vereinigte Staaten
4 monate mit der App
Smile.io hat geantwortet 23. August 2024

We smiled reading this review! Thank you so much :)

12. August 2024

Great app and excellent customer service.

Red Mills Store
Irland
Fast 4 jahre mit der App
Smile.io hat geantwortet 15. August 2024

Thank you for your review! We are happy to hear that you're enjoying the app, reach out if you have any other questions!

14. August 2024

Very attentive and fast to our request.

niconeco zakkaya
Vereinigte Staaten
Mehr als 6 jahre mit der App
Smile.io hat geantwortet 18. August 2024

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏

Yours in Loyalty,

✨ The Smile Support team ✨

30. August 2024

Always have great success with online chat. Today Lisa helped me with a workaround to a problem that I was trying to solve. Thank you Lisa.

Italian Motors USA LLC
Vereinigte Staaten
2 monate mit der App
Smile.io hat geantwortet 1. September 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions.

Smile Team ✨

Bearbeitet am 23. August 2024

App works really well, Had some trouble but I was contacted by a Manager and they were able to help me out!

Bubbadue
Südafrika
19 tage mit der App
Smile.io hat geantwortet 20. August 2024

Thanks so much for your candid feedback! We genuinely do appreciate it and will absolutely be taking a look into our internal processes to ensure that we are living up to our high standards.

Our Technical Support Manager, Maggie, has reached out to you to see what we can do to help you accomplish your goals. We're happy to help in any way that we can!

Yours in Loyalty,

✨ The Smile Support Team ✨

15. August 2024

Great app and best support team,
Mack was good from supprt team

USA Two Brothers Farms
Vereinigte Staaten
7 monate mit der App
Smile.io hat geantwortet 17. August 2024

Thank you so much for taking the time to leave this review! We really appreciate it 💖

Don't hesitate to reach out if you have any questions. We're always here when you need us!

Smile Team ✨