Smile: Loyalty Rewards Program
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J'ai eu un très bon service par rapport à un problème qu'une cliente avait avec son compte. Service rapide et efficace. Merci!
This is awesome to hear! Please don't hesitate to reach out to support if we can help with anything :) Thanks so much for taking the time to leave us this review! 🙏
I use this app to help drive more traffic to my online store as well engage and reward my loyal customers. Love love love it!
Thank you so much for the review! We really appreciate it. 💖
SMILE.io customer service actually has solid customer service that goes above and beyond, even as they grow their company in size, they have been thoughtful about their current base considering changes to their business. I will say we have had bumps along the road but they deserve 5 stars for actually resolving issues.
Shout out to David for making things right.
Thanks so much for taking the time to leave a review! It means a lot to us. We are so glad that you are enjoying Smile and that our team was able to help you through onboarding. We think Andreandana is awesome too 💛
Great app that takes into account newbies
Nice app, quick results, easy to navigate, works, helpful team!
Even the no-costs option is enough to start with.
We are super glad you've had such an all-round positive experience using Smile! Thank you for the kind words, we're here to support you achieve the best results 🙂
- Maria and the Smile Team 💛
We've been using this app for several months, and generally, it's a good way to manage your loyalty program. It's easy to set-up and the interface is nicely designed. The biggest issue we have is the pricing tiers. There's a big jump from the first paid tier to the second, and our only reason for needing it is that they limit integrations to only 1 for the first tier. They should really rethink this limit, put an additional tier, or create a nominal upcharge if you need more. As it is, the first tier makes it hard to really get everything out of the app, and the second tier is just too expensive of a jump to make it worth it. Also, the advanced analytics is only available on the second paid tier. They should really rethink this as I may be willing to move up in price if I could fully see how the program is performing.
Thank you so much for the detailed review ⭐️We're glad to hear you found Smile simple and easy to launch! We also really appreciate your candid feedback on pricing and tiered features. We'd love to discuss this further with you, so we've just followed-up via email 😊
Great App! Simple to set up and look forward to the business it's going to generate.
See it in action here fashioneffectstore.com
Great app and great customer service. Maggie was super helpful with a recent problem and we are rocking now.
Quick and easy answers and reference materials from Nicole. Very helpful. Looking forward to developing this program with Smile.
Thank you so much for your review we really appreciate it and your kind words. I've reached out via email to see how we could have improved our service.
best
The Smile team
Just downloaded but so far so good!