Smile: Loyalty & Rewards
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Good and easy to use, some features will need to pay though.
We've been using Sweet Tooth for about a month now, and are happy with the experience. There is an added dynamic to our relationship with our loyal customers, which keeps them more connected with our store.
The initial setup was pretty easy. There was a bit of labour creating coupon codes for the points discounts on our website (most of our sales are in-store anyway). The upgrade to redeem points in-store was timely and will probably be the main way our customers redeem points, so yay!
The only issue is a bit of confusion with existing customers on our website, as they have to sign up again to start collecting points, which doesn't really work if they are trying to sign up with the same email address. An option to just switch over existing customers from my end would be really handy.
Smile is a remarkable Shopify app that offers loyalty points to customers, and my experience with it has been nothing short of outstanding. The app seamlessly integrates with my online store, and its customer service is exceptional.
What sets Smile apart is its incredible customer service. The team behind Smile is friendly, patient, and always ready to help. Even with small, seemingly obvious questions, they respond in the most friendly and helpful manner. Thank you!
Especially helpful has been Joana - who went above and beyond when helping me with a pesky problem that I just couldn't figure out. Smile is amazing!
Thank you so much for your kind words, Eva. 💛 We really appreciate you taking the time to share your experience with us! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you! 🙌 We're always here to help out! 🙏
very nice app the free program is nice, the paid program looks much better but they are expensive for new stores. overall very nice and easy app
We just got started with our store but I feel super lucky we chose Sweet Tooth as our rewards program. It's simple and easy to use, very effective and the support staff at Sweet Tooth HQ are the best! Thanks again for all your help!
We just started using the app and I needed help and Nicole Miles
helped me immediately and even sent me a loom video to watch and follow. It was definitely above and beyond. love smile!
It was a pleasure chatting with you today! Thanks so much for taking the time to leave a review. I'm glad you are loving Smile 💛 Nicole
So far so good, the app is very easy to set up. I love it!
Very easy, very clean and professional looking. For someone who isn't extremely tech-saavy it was a relief to find this app and set up a Loyalty program so easily.
Easy to setup and use, we love to reward our customers and sweet tooth just made it easy for us to do so.
thank you
I like this app, they haven't pestered me to write a review or to buy the monthly plan, I just use the free plan and everything I need is there and there is no pressuring to spend money. I like you guys here at Smile, thanks so much!
Thanks for the five-star review! 😄