Smile: Loyalty Rewards Program
Erfüllt die höchsten Qualitätsstandards von Shopify für Geschwindigkeit, Anwenderfreundlichkeit und Mehrwert für Händler:innen
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Very good customer service :)
We smiled reading this review! Thank you so much :)
Hannah Scrafton was very helpful at understanding our specific business needs, and helping us plan for the future. we highly recommend smile loyalty for small business.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏
- Smile Team ✨
Best customer support ..Quick responses and solves issues
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Amazing app
Thank you for the 5 star review!
Smile Team ✨
So far so good! The Customer Service has been so helpful with questions as I get set up. My customers are excited and earning and leaving reviews already!
Edited 12/5: Customer Service continues to impress! Shelby went above and beyond for a small issue I was having and fixed it for me in just a few minutes!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖
Lynn was super helpful and got me what I needed right away. I love the app, and it works great. Customers are also very happy with the reward system. Thanks, Smile.io!
Thanks for taking the time to rate us 5 stars! So glad Lynn could help get you up and running. We really appreciate the review 🙂
Yours in Loyalty,
✨ The Smile Support Team ✨
Yesterday, I got an error message while trying to access the Smile app via Shopify, so I asked for help in Smile's website's chat window. Lisa answered and let me know that Smile was experiencing some database issues, but that the team was working on sorting things out. It was reassuring to get such a quick and transparent response, and also to be able to sign up for updates to the situation via e-mail. This morning, everything was fixed. I'm very pleased with Smile's customer service with regards to this issue, and glad to leave a positive review.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you!
Lisa - Smile Team✨
The app is relatively easy to navigate and the chat support was very helpful.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
We did reach out to your last conversation thread to see if there was anything else we could help with.
Yours in Loyalty,
✨ The Smile Support Team ✨
Onboarding was a bit of a challenge at first but due to the excellent assistance from Angie, Shelby and the rest of the team we are up and running. Looking forward to the results!
Thank you for leaving a review! It was a pleasure helping you get set up!
Angie - Smile Team✨
Usable as a free option but the upgrade price is insane. Nearly a full year of shopify per month cost is insane (base plan is still more than shopify eahc month) for a small business doing small sales. Extremely easy to abuse and manipulate - I had a customer make multiple accounts and fake share and all the points were given every time. The 'tasks' are not real so this does not feel like you are getting the return for the customer to get their points. The free perks are nice enough, but I was looking for another option as soon as I could after the manipulation issue.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
Yours in Loyalty,
✨ The Smile Support Team ✨