Smile: Loyalty & Rewards

I had a query about API, the team were very helpful and guided me quickly to solve my issue.

We’re extremely satisfied with this rewards app. It’s user-friendly, and the support team is responsive and incredibly helpful. The entire experience has been seamless.

I somehow mistakenly uninstalled this app (shame on me because I would NEVER!), but Ezra Alamsyah's expertise and lightning-fast response saved my tush from disaster! We were able to reinstate all of my customers hard earned rewards within seconds and I am beyond grateful!

New to the app but so far it's been great!
Easy to set up and use with many options.
Support has been amazing

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Great app with lots of features. The support team is great, we made a mistake leaving the rewards program on during migration and had to remove all the points from the old customer orders. In just a few minutes they sent a csv file to zero everyone out. Excellent support!

easy to use, fast responsive support team, effective user flow. thanks!

I am very satisfied to every features I experienced with Smile. The team also has a great customer relationship management that very helpful to find the best solution for every case we found.

I had contacted Smile support months ago, and I was disappointed that the Redeem Points functionality was not available in our checkout. They said they would provide my feedback to the development team. I just received an email out of the blue (from a person, which is even better) that the feature is now functional, and it's already active in our checkout. That is great customer support!

As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!